- Professional
- Escritório em Fort Wayne
Description
Position: Program Manager
Status: Full-time
Location: Fort Wayne, Indiana
Reports to: Regional Program Director
Position Summary
The purpose of the Program Manager position is to handle all planning and implementation of the 6-week Summer Program and year round Pro Program.
Responsibilities
Program Planning
- Review data and notes from summer program in order to identify needs and opportunities for improvement
- Work with Regional Program Director to form annual Action Plan for both Summer and Pro Programs (August – July Calendar) with agreed-upon improvement projects, and updates to annual timeline
- Collaborate with Regional Program Director on annual budgets for Summer and Pro Programs
Program Preparation
- Collaborate with Regional Program Director to secure worksite partners for summer
- Secure all event venues for Summer and Pro
- Collaborate with Regional Program Director to recruit and hire summer staff
- Strategize and manage student recruitment
- Confirm transportation logistics for Summer Program and Pro PD sessions
Program Execution
- Summer
- Prepare and manage student onboarding process from interviews to hiring
- Collaborate with Regional Program Director to ensure quality training summer staff
- Supervise and oversee Summer Program Staff
- Organize and oversee all Professional Development days and Program Events
- Collaborate with Development Officer on volunteers for Professional Development and Program Events
- Coordinate stakeholder/worksite visits
- Lead post-program debriefs with work site partners, summer staff, and volunteers
- Manage vehicle maintenance schedule, vehicle rental agreements terms, and delivery and return of vehicles
- Work with Regional Program Director to track student data and outcomes
- Work with Regional Program Director and Development Officer on publicity, donor/prospect engagement, and storytelling
- Pro
- Conduct monthly 1 on 1 with assigned Pro Caseload
- Conduct monthly Professional Development Sessions
- Track student data and outcomes for assigned caseload in Salesforce (Including monthly 1 on 1’s and meaningful contacts)
- Collaborate with Regional Program Director and Development Officer on volunteers for Pro Conferences, Work Place Tours, Job Shadows, etc.
- Collaborate with Regional Program Manager and Development Officer to support local events (Speakers for Taste of TeenWorks and Futures Breakfast)
- Provide transportation for Pro Conferences, Work Place Tours, Job Shadows, etc.
- Manage vehicle maintenance schedule, fuel tracking, van parking
Operations/Administration
- Contribute to program and general organization meetings
- Special projects as assigned
Success Indicators
Success in this role is indicated by the following:
- Meeting deadlines as outlined in annual Action Plan and program timeline
- Demonstrating core competencies:
- Clear oral and written communication
- Strong attention to detail
- Highly organized
- High level of initiative and follow-through on commitments
- Maintain professional composure when working under pressure and handling surprises
- Build relationships and foster trust
Working conditions
- Work from home and at company office as dictated by business priorities
- Some weekend and evening work required
- Work hours during the 6-week program align with program hours of 7am-3pm
- Extensive computer work
- Monthly travel to Indianapolis for staff meeting, minimal additional travel to other program cities as needed
Qualifications
- Prior success planning and executing programs
- Prior case management experience a plus
- Strong Microsoft Office skills
- Presence of core competencies (See Success Indicators)
- Valid driver’s license and acceptable driving record
- Must be able to walk, stand and lift up to 30lbs.
