Project Manager na Centersquare

This position provides support for our 3^rd Party colocation customers. As such, project management and technical skills will be leveraged to enable continuity, and professional communication as a liaison between our direct customers, and the 3^rd party resources such as colocation providers, which we utilize to service them. The ability to provide a status and pursue updates throughout the lifecycle of a project, along with escalation of issues not meeting our expectations is critical.

Essential Functions

• Serve as the primary point of contact and liaison between Csquare’s internal teams, 3rd party colocation providers, and customers to ensure seamless coordination and communication.
• Oversee and manage all aspects of customer onboarding, implementation, and ongoing service delivery within 3rd party colocation environments.
• Coordinate project activities including infrastructure builds, power and connectivity provisioning, migrations, and operational transitions to ensure timely completion and adherence to standards.
• Maintain strong relationships with 3rd party colocation providers, ensuring contractual obligations, SLAs, and operational performance metrics are met or exceeded.
• Partner with internal stakeholders (Procurement, Operations, Engineering, and Customer Success) to ensure alignment on project deliverables, timelines, and customer expectations.
• Track and manage project timelines, deliverables, and documentation; escalate risks and issues to appropriate leadership as needed.
• Support customer inquiries, incident resolution, and change requests by collaborating with both internal and external teams to drive timely resolution.
• Assist with invoicing review (ticket time vs billed time)
• Participate in periodic business reviews and status meetings with customers and vendors to ensure transparency, accountability, and satisfaction.
• Ensure compliance with Csquare policies, procedures, and safety standards, as well as those of partner colocation providers.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Understanding of general colocation environments
• Professional demeanor and communication skills
• Proficiency in ticket systems/CRMs (ServiceNow, Clarify, Remedy…)
• Ability to maintain a sense of urgency and rally resources

 Required Education and Experience

• Some college
• 5 years experience in a PM or technical role

AAP/EEO Statement

Centersquare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Centersquare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This employer will not sponsor visas for this role

Centersquare expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Centersquare employees to perform their job duties may result in discipline up to and including discharge.