Sales Representative (SG, 10310) na ZF Friedrichshafen AG - ZF

Job Description

Job descriptions

1. Account Management & Customer Relationship

• Serve as the main point of contact for KCH Group customers across ASEAN, building strong stakeholder relationships while understanding customer needs to ensure consistent service delivery and business alignment.

2. Sales Performance & Business Development
   • Drive regional sales performance and oversee price positioning to achieve revenue, margin, and growth targets.
   • Identify new business opportunities through market analysis and competitor insights to support strategic expansion.
3. Supply Chain & Operations
   • Collaborate with supply chain and logistics teams to ensure accurate demand forecasting and stock optimization.
   • Support smooth order fulfilment and maintain high operational efficiency across ASEAN markets.
4. Marketing & Product
   • Partner with internal and customer teams to execute marketing campaigns, exhibitions, and product launches.
   • Plan and organize product training sessions and provide sales tools to strengthen customer engagement and sales performance.
5. Sales Strategic Planning & Reporting
   • Lead business reviews and align strategies with internal management and customer stakeholders.
   • Analyse sales performance and market trends to guide decision-making and strengthen regional partnerships.

Job Requirements

• Diploma or Bachelor’s degree in Business, Sales, or related field.
• Minimum 5 years of experience in key account management, regional sales, or customer relationship management, preferably in the industrial or automotive sector.
• Strong command of Excel and sales reporting tools is preferred.
• Multilingual ability (English, Bahasa, Thai, or Mandarin) is an advantage.
• Skills Preferred:

• Business & Analytical Skills: Strong commercial and analytical acumen to interpret sales data and identify growth opportunities.
• Interpersonal & Relationship Management: Excellent interpersonal and negotiation skills to build and sustain long-term customer partnerships.
• Problem-Solving: Resourceful and solutions-oriented in addressing customer issues, operational challenges, and market demands.
• Strategic Execution: Able to translate business goals into actionable account strategies and deliver measurable results.
• Adaptability: Culturally aware, agile, and willing to travel regionally to strengthen customer engagement and performance.