Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, and we know it happens when each employee feels valued, respected, and engaged in contributing to the success. With a strong reputation for our family values and operational ethics, we’re looking for a personable, detail-oriented and organized Accounts Receivable clerk to join our team.
This is a full-time in-office job in The Dalles, Oregon.
The successful candidate will play a critical role in managing the company's incoming payments, ensuring accuracy in invoicing, and building strong customer relationships through every interaction, turning billing follow-ups into relationship-building moments.
What You’ll Do:
Each day, process and post incoming customer payments
At end of each day, reconcile and review accuracy of payment postings
Make sure client accounts are accurate and up to date
Collaborate with internal teams as needed (sales, support, finance) to ensure smooth processing of transactions
Communicate with clients via e-mail or phone to:
Answer questions about the customer’s account balance
Send invoice copies and account information as requested
Explain company policies about billing and payment options
You’ll play a key role in maintaining positive client relationships while ensuring that requests for payment are made in a timely and respectful way.
Call clients with overdue balances to provide friendly reminders
Maintain accurate records of client communications and account updates
Resolve payment issues/disbursements, based on client circumstances and internal guidelines
As necessary, follow the company’s collections processes on overdue accounts
Requirements
What You Bring:
3 - 5 years of experience in billing, collections, sales, or customer service
Excellent phone presence and communication skills—you’re confident, clear, and kind
Good writing skills
Strong attention to detail and good organizational habits
Comfortable with spreadsheets, billing platforms HITS or willing to learn
Nice to Have:
Bilingual or multilingual skillls
We offer:
Paid time off
Stable working hours
Excellent Training – with opportunities for training and career advancement
Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits are available after 60 days.
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