Communications and Community Engagement Coordinator - Administration Building na Waterloo Community School District

Job Description

Title: Communications and Community Engagement Coordinator

FLSA Status: Exempt

Classification: Administrative Support 

Immediate Supervisor: Director of School and Community Relations

Job Summary: This position supports the School and Community Relations Department through assisting with clear, creative, and strategic communications across district communication channels. The coordinator manages the district website and creates videos and graphic designs that highlight district successes and maintains strong relationships with families and community partners. In addition, this role coordinates the district’s Partners in Education program, fostering collaboration between schools and local organizations to enhance opportunities for students. The ideal candidate is a versatile communicator who helps ensure that all messaging, whether it is for staff, families, media, or the community, reflects the organization’s goals and brand.

Hiring Specifications:
Education
• Bachelor’s degree in communications, marketing, or a related field

Certification
• Valid driver’s license and dependable vehicle for primarily in-district travel

Experience
• Experience working with community partners and marketing experience; experience in a school setting with diverse populations is preferred

Skills, Knowledge & Abilities
• Ability to exercise good judgment in recognizing scope of authority and protecting
confidential information
• Knowledge of and experience working with a diverse group of people

• Ability to navigate multiple projects simultaneously
  • Ability to establish sound working relationships and cooperative arrangements with
  community groups and organizations
  • Strong organizational skills and ability to prioritize
  • Ability to work effectively, cooperatively and respectfully with staff, parents,
  students and community members regardless of race, color, creed, gender, sexual
  orientation, gender identity, ethnic/national origin, religion, marital status, age,
  socio-economic status or disability
  • Ability to build effective working relationships
  • Ability to provide customer service in a fast-paced environment
  • Ability to provide direction and feedback to district personnel seeking solutions for marketing and community information/involvement
  • Must be able to handle emotionally charged situations

Technology Requirements
• Experience with graphic and video design software

• Word processing skills
  • Spreadsheet skills
  • Electronic presentation skills
  • Web navigation skills
  • E-mail management skills
  • Computer network knowledge applicable to the position
  • Knowledge of computer-related storage devices

Supervision of Others:

• N/A

Personal Contacts:

• District personnel
  • Parents, students, community members

Job Duties:
• Develop and implement communication strategies that promote district initiatives, priorities, and achievements.
• Ensure consistent and clear messaging across all internal and external communication channels.
• Create and edit mission-driven videos and graphics that highlight student and staff success, district events, and community partnerships.
• Provide graphic design for print and digital projects including ads, brochures, presentations, newsletters, and campaigns.
• Assist in developing and organizing content for district communication channels, ensuring consistency in messaging and visual identity.
• Manage and regularly update the district’s website to ensure accuracy, accessibility, and visual consistency.
• Monitor analytics and engagement data on the district website to assess effectiveness and guide communication strategies.
• Write and distribute news releases, media advisories, and public statements on behalf of the district.
• Assist with organizing press conferences, special events, and public information campaigns.
• Coordinate the district’s Partners in Education (PIE) program, fostering strong relationships with local businesses, organizations, and volunteers to support student success.
• Collaborate with schools, parent groups, and community leaders to share positive news and key district information.
• Support public information campaigns related to enrollment, bond referendums, and major district initiatives.
• Uphold and advance the district’s brand standards across all communication materials.
• Provide schools and departments with templates, guidance, and resources for consistent branding.
• Support translation and accessibility efforts to ensure all communications reach diverse audiences.
• Perform other duties as assigned to support the goals of the School & Community Relations Department.

Physical Requirements:

Terms of Employment:  Twelve month contract per Board policy and administrative guidelines.

Date Last Revised:  11/6/2025