Grocery Manager na GEISSLERS SUPERMARKET INC

Description

Oversees Grocery Department operations and directs and supervises all functions and activities of grocery personnel to achieve the sales and profit goals established for the department.  As well as closing/opening Manager on Duty additional responsibilities.

Essential Duties and Responsibilities:

• Performs duties in a safe and efficient manner as well as enforcing safety and sanitation standards.
• Greets all customers and provides them with quality customer service.
• Assigns, and supervises direct reports to meet merchandising and production plans, while maintaining an elevated level of staff relations.
• Ensures that all department direct reports are trained in the store’s methods of performing department activities.
• Performs employee relations activities related to direct report accountability (hiring, scheduling, performance reviews, disciplinary actions etc.,)
• Responsible for managing the schedules for all direct reports by ensuring adequate coverage daily as well as vacations and call out coverage.
• Responsible for following and enforcing proper department dress code policy.
• Responsible for meeting weekly payroll budget.
• Responsible for meeting gross margin and target goals and monthly sales projection.
• Responsible for managing the workload allocation for all direct reports.
• Interfaces with vendor sales representatives and submits recommendations to the Store Manager.
• Follow approved Grocery Department plans for effective space management based on product movement, consumer demand, and profitability.
• Monitors the receiving and unloading of grocery merchandise to:
  • Ensure that the product received accurately reflects the items and counts listed on vendors invoices.
  • Ensure accurate billing and pricing.
  • Ensure quality, count, and condition of products.
  • Enforce receiving procedures according to store policy.
• Ensures that product rotation procedures are rigidly observed, and that merchandise is of optimal freshness and quality.
• Ensures that all signs and prices are maintained accurately and are correctly positioned over each respective product.
• Ensures that all product and merchandise are rotated in accordance with store policies and product code dates, always using the oldest products first (first-in, first-out).
• Plans and builds the department displays for maximum sales and turnover.
• Responsible for quarterly inventories and meeting margin.
• Orders and maintains inventory control of ingredients and supplies.
• Takes care of damaged and spoiled products according to department procedures and takes positive action to control the level of these goods.
• Monitors, scans, and maintains shrink logs daily as well as reacting to excessive shrink.
• Verifies front-end Point of Sale (POS) accuracy and integrity.
• Ensures that wet racks are properly maintained and watered.
• Monitors and enforces a regular and effective housekeeping and sanitation program, which meets the standards established by the department and all applicable health regulations.
• Ensures that the grocery employees respond promptly to emergencies or potential safety hazards such as spills, broken glass, or containers.
  
   
• Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.
• Meets the physical requirements to perform the job functions listed above.
  Performs other duties as assigned or requested.

Opening/Closing Manager on Duty Additional Responsibilities:

• Must be available for opening, closing, and weekend shifts. 
• Must be available to work up to 35 to 40 hours per scheduled work week.
• Responsible for the following tasks associated with open/closing shifts.
  • Counting the cash room safe, and accurately recording in log.
  • Ensure the closing checklists are complete.
  • Oversee customer and employee issues.

Qualifications

 Competencies:

• Friendly
• Strong leadership skills.
• Able to maintain business confidentiality at all times.
• Proficient understanding of cleaning and sanitation practices.
• Excellent customer service skills.
• Self-starter ability.
• Integrity
• Excellent communication and listening skills.
• Attention to detail and organization.
• Time commitment
• Ability to lift (up to a minimum of 50 lbs.)
• Math skills necessary to supervise and manage department operations.

Education/Experience:  

• Some college education is preferred.
• Should have at least three years of experience in the supermarket industry in supervision and/or management in Grocery Department operations.
• Be fully knowledgeable of all products carried in the Grocery Department.