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- Senior
- Escritório em Belfast
As we continue to experience explosive growth and we are seeking a highly skilled and experienced Senior Dynamics 365 Business Central Analyst to lead our ERP support efforts. This individual will play a critical role in managing the performance, functionality, and continuous improvement of Business Central across key business areas. The ideal candidate has a strong technical/functional background, experience supporting ERP systems at an enterprise level, and the ability to bridge technical and business teams effectively. This is an exciting opportunity to join a long-established and successful company, operating in a rapidly growing market
Key Responsibilities
- Provide advanced support for Dynamics 365 Business Central, addressing functional and technical issues across finance, supply chain, manufacturing, and other modules.
- Investigate, diagnose, and resolve escalated tickets and incidents in line with SLAs.
- Collaborate with developers for bug fixes, enhancements, and integrations.
- Gather requirements from stakeholders and translate them into functional specifications.
- Conduct gap analyses between standard Business Central functionality and business requirements.
- Propose system improvements, workflows, and automation for efficiency
- Act as the subject matter expert (SME) for Business Central within the Support Practice
- Provide guidance and mentorship to junior consultants and support staff.
Skills, Knowledge and Expertise
- 5+ years of hands-on experience with Microsoft Dynamics NAV / Business Central
- Microsoft MB-800 Certification
- Proven experience supporting and configuring core ERP modules in a production environment.
- Strong understanding of finance, procurement, inventory, or manufacturing processes.
- Experience working with ticketing systems and SLA-driven environments.
- Experience with requirements gathering, functional documentation, and UAT.
- Familiarity with extensions, integrations, and Power Platform is a plus.
Desirable:
· Continia Expense Management, Continia Document Capture
· Jet Reports
