- Junior
- Escritório em Bristol
Night Auditor: The Operations and Accounting Anchor!
Your Challenge: Ensure Flawless Guest Service and Accounting Accuracy During the Overnight Shift!
Ready to be the operational and financial supervisor during the critical night hours? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Night Auditor!
This is a vital role that blends excellent customer service with accounting precision. You will be the primary contact person overnight, managing guest requests, handling late-night check-ins, and, crucially, balancing the accounts from the day shift, demonstrating your commitment to our value to "Do the Right Thing."
Your Essential Duties: Guest Relations & Accounting
As the Night Auditor, you maintain the front desk workflow and property security while ensuring the financial close for the day is accurate.
Key Responsibilities Include:
Auditing & Accounting: Balance accounts leftover from the day shift. Perform the nightly accounting and auditing operations to ensure an accurate daily close.
Overnight Guest Service: Provide an excellent guest experience by greeting guests warmly and providing assistance, including late-night check-ins. Respond to situations as they arise and manage guest conflict calmly.
Front Desk Operations: Coordinate front desk operations such as check-ins, move-outs, renewals, and reservations. Respond to guest service calls efficiently and expediently.
Inspection & Safety: Ensure safety of the building and occupants, contacting emergency services/law enforcement when needed. Inspect studios and public spaces daily according to company and brand standards.
Sales, Revenue & Additional Duties
You contribute directly to revenue goals and provide essential support for property operations.
Revenue Management: Review Studio Inventory daily to ensure maximization of studio revenue. Maintain effective sales of ancillary offerings to maximize revenue and follow revenue management guidelines.
