Strategic Performance Analyst and System Support na Ocean State Job Lot

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

Job Description: 

The Strategic Performance Analyst and System Support role within the Distribution Center (“DC”) at Ocean State Job Lot (“OSJL” and “Company”) is responsible for the maintenance and reporting of Transportation related Key Performance Indicators (“KPI”) and the monitoring and reporting of the results of initiatives created to improve efficiencies within the operation. This role is responsible for data integrity, and oversees the day-to-day operations involved with transportation financial flow within Oracle. In addition, this role provides support for the Operations Objectives and Key Results (“OKR”) created to meet Company objectives. This position also supports the implementation and ongoing optimization of our Transportation Management System (“TMS”), Manhattan Active Platform, and our Trimble Mobility Automated Workflow software, PeopleNet.

Key Responsibilities: 

• Manage and maintain transportation software and hardware, including, but not limited to, Trimble Mobility (PeopleNet), OnBoard Computer (“OBC”), Trimble Onboard DVR & Camera System, and Orbcomm trailer tracking, as well as Oracle Financials and Viva for OKR management.
• Assist in management of the Manhattan Active TMS application and understand the planning / routing process.
• Analyze driver performance and compliance, providing feedback and coaching to drivers as needed.
• Manage and maintain Drivers Alert program, addressing identified issues related to feedback provided by the data collection resource and feeding the information to the proper department for follow through.
• Develop and track continuous improvement targets for the Transportation Department. Document and maintain Transportation Department processes and information flow, touch points with other areas of the organization, and data sources for reporting.
• Develop and distribute analytics and reports to measure key metrics, drive results, and support performance reviews.
• Ensure compliance with Company policies, state, and federal regulations, maintaining accurate documentation, including, but not limited to, driver compliance for random drug screening, certification of violations for motor vehicle records, and annual medical reviews. 
• Address driver concerns and partner with leadership and Human Resources as needed.
• Maintain positive relationships with various stakeholders, including, but not limited to, drivers, stores, internal and external partners. Influencing positive associate morale and quality customer service.
• Identify opportunities and recommend solutions to improve processes and reduce costs. 
• As a member of the Management Safety Committee, work with Safety leadership and drivers to implement and administer Company safety and accident reporting policies and procedures.
• Work independently with self-direction, independent judgment, and minimal supervision.

Qualifications: 

• A high school diploma or equivalent is required; a college degree is preferred.
• 2 or more years of supervisory experience is preferred. 
• Prior experience with data analytics is required.
• Experience with a TMS is preferred.
• Strong computer skills (e.g., Google Suite, MS Office) and telephone skills are required.
• Excellent organizational and process management skills and attention to detail are required.
• Ability to manage and prioritize multiple projects, meet deadlines, and follow up effectively.
• Strong communication skills, and ability to build and maintain a culture of trust and respect.
• Willingness to learn new things and take on new responsibility. 
• Proficiency in English is required; bilingual in Spanish is preferred. 

Work Environment: 

• Works primarily in a climate-controlled environment within the Distribution Center with minimal safety and health hazard potential. 
• Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks. 
• On call to remotely cover the 24-hour dispatch line on average every fifth (5th) week. Some weekend work may be required during seasonal times depending on the needs of the business. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

The salary range for this position is  $57,500-65,000. Pay range commensurates with experience. 

OSJL Featured Total Rewards & Perks: 

• Competitive Paid Time Off (PTO)
• Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more.
• 401K Program
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Associate Store 30% Discounts
• Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 20% off at OSJL affiliated restaurants.
• Free lunch Fridays