VP, Infrastructure & Operations na Cambridge Investment Research, Inc.

About Us: Cambridge Investment Research Inc. is one of the nation’s top independent financial solutions firms. We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving success and creating a workplace where every employee feels valued and empowered. At Cambridge, we’re not just leveraging data, we’re transforming it into insights that propel our company forward. You’ll have the ability to innovate and the opportunity to make a direct impact on the future of the company. Join us, and be part of something wonderful.

About the Role: The Vice President, Infrastructure & Operations provides strategic and operational leadership for Cambridge’s technology environment—driving reliability, security, and scalability across the enterprise. This role leads multiple teams including Helpdesk, Application Support, Production Support, Infrastructure, and Cybersecurity. The VP will shape the technology strategy, foster innovation, and ensure alignment with the firm’s business goals, regulatory requirements, and client service standards.

At Cambridge, we believe in combining innovation, integrity, and collaboration to empower financial professionals and their clients. As our technology landscape continues to evolve, this role offers the opportunity to shape the firm’s future by leading teams that keep our platforms secure, our systems reliable, and our users connected.

What You'll Do:

• Strategic Leadership – Partner with the CTO and executive team to develop and execute the firm’s technology strategy, ensuring it supports business growth, operational efficiency, and security.
• Operational Excellence – Oversee the daily operations of the technology organization, ensuring uptime, performance, and exceptional service delivery to internal associates and external financial professionals.
• Cybersecurity Oversight – Direct the firm’s cybersecurity framework and incident response strategies, ensuring compliance with FINRA, SEC, and other regulatory bodies. Conduct regular risk assessments, audits, and testing to maintain a strong security posture.
• Infrastructure & Systems Management – Lead the design, maintenance, and continuous improvement of enterprise infrastructure—including networks, servers, data centers, and cloud environments—to ensure resilience, scalability, and modernization.
• Vendor & Contract Management – Evaluate and manage technology vendors, cloud providers, and managed service partners. Negotiate and maintain cost-effective contracts and SLAs that align with organizational needs.
• Service & Support Leadership – Guide Helpdesk and Production/Application Support teams to deliver high-quality, timely, and empathetic support experiences. Establish service standards and metrics for continuous improvement.
• Change Management & Culture – Lead organizational transformation initiatives by promoting innovation, transparency, and adaptability. Empower teams through clear communication, mentorship, and development opportunities.
• Business Continuity & Disaster Recovery – Maintain and evolve the firm’s business continuity and disaster recovery programs to ensure operational resilience.
• Governance & Compliance – Oversee adherence to information security policies, technology standards, and industry regulations across all technology functions.

The ideal candidate will have advanced experience in IT leadership experience, enterprise infrastructure, networks, cloud technologies (Microsoft Azure preferred), and cybersecurity frameworks. 

• This leader must bring strong technical acumen, the ability to drive organizational change, and a people-first leadership style that inspires collaboration and accountability across the department and the firm.

FINRA Series 7 or ability to obtain within 12 months required.

Preferred Qualifications:

• IT leadership experience in a role overseeing multiple technology disciplines (infrastructure, cybersecurity, application support, etc.).
• Experience within the financial services, fintech, or regulated industries.
• Proven success leading modernization or digital transformation initiatives

Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success. 

• Premium benefit package including medical, vision, dental, life and long-term disability insurance
• Vacation/sick time
• 401K retirement plan with company matching program
• Eleven paid holidays

You can find more details about our comprehensive benefits package here.

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