Medical Assistant Certified Urgent Care Clinic na Good Shepherd Health Care

Employer paid benefits - Medical, Dental, and Vision.

Compensation:  Min $20.29 Max $31.27 $2,000 Sign-on Bonus w/1-year commitment.

DEFINITION OF POSITION:

Employee assists the provider in patient care, computer electronic medical record documentation, charting and ordering tests, prior authorizing referral appointments and/or medications, refilling medications, administering immunizations, assisting with procedures, patient education, plus any/all other duties necessary for the smooth and efficient functioning of the clinic. Responsible for carrying out the mission, vision and quality commitment of Good Shepherd Health Care System.

ESSENTIAL JOB FUNCTIONS:

Check patients into exam room and obtain pertinent information, vitals, medications, etc. pertaining to the clinic visit then assist provider as needed. Sets up for examinations and/or procedures with necessary supplies and instruments as directed by provider then assists provider as needed. Ensures all instruments are properly cleaned and sterilized for the next procedure. Stocks and maintains adequate medical supplies in exam rooms and within clinic supply area, reordering as needed. Stocks and maintains adequate supplies of vaccines and other medications, reordering as needed with assistance of Practice Manager. Follows direction of provider regarding supplies or vaccines needed. Responds to incoming phone calls and/or messages from patients, other providers, insurance companies, pharmacies regarding medical or insurance questions, referring to the provider or nurse to assist you as needed. Also input any faxed Rx refill requests into electronic record then sends to appropriate provider for completion. Maintains an outline for procedures to assist other personnel when helping the nurse and provider. Obtains insurance referrals for patient appointments with other providers. Obtain prior authorization for medications as directed by nurse or provider. This job function varies amongst providers. Charts into record, paper or electronic, vital signs, medications, histories, immunizations and other necessary information as directed. Administers immunizations, vaccines, contraceptive injections, etc. as directed, following protocol for patient, following nurse or provider directions. Document: injection site, Lot/NDC #, and vaccine into the electronic medical record. Performs EKGs, spirometry, diabetic glucose checks i.e. Accu-checks, waived CLIA lab tests i.e. dip urinalysis, pulse oximetry, etc., as ordered by nurse or provider. Present results to nurse or provider then document these into electronic medical record. Performs patient education as directed by nurse or provider i.e. nebulizer treatments, finger stick glucose checks, etc. Performs nursing visits, i.e. blood pressure checks, staple/stitch removal, shots only visit, weight check, etc. as directed by nurse or provider. Assists with front office duties, i.e. schedule appointments, prepare charts, answer phone, enters computer data into the electronic medical record, and file as needed. Assists with all other duties as needed within the clinic to ensure efficiency and productivity. Position may require working variable hours including nights and weekends and within various specialties.

Qualifications:

Education

                Required: High school graduate or equivalent.  Must provide copy upon hire. 

    Preferred: NA         

Licenses/ certifications/ registrations

           Required: Current Certified Medical Assistant certification. Current BLS certification.

Preferred: NA

Experience

Required: The ability to work with a culturally diverse population. 

                Preferred: Bilingual and/or English Spanish speaking preferred. 

Other

Knowledge of computers, phones, and other office equipment. Knowledge in clinical equipment including but not limited to: EKG, vital sign monitoring devices, glucometer, scales, various lab testing equipment, etc.

Physical Requirements:

The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May to sit for long periods of time.

Working Conditions:

This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required.

The health care environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.