Professional Development Associate - Operational Focus na Mid Penn Bank

Position Overview

The Professional Development Associate will be responsible for performing a variety of duties throughout the assigned operations department within the framework of a formalized Professional Development Program.  This individual will gain hands on experience in several departments and positions.  The Professional Development Associate will have opportunities to observe and/or visit various areas of the company to gain a broader understanding of the operations and processes.

Essential Duties and Responsibilities

• Participates in activities and completes tasks to become familiar with assigned business unit (loan operations, electronic banking, deposit operations, loan documentation, operations risk management, cash management operations).  
• Demonstrates and role models professionalism, ethical behavior, and effective decision making during assigned rotational assignments and at all times. 
• Experiences hands-on training needed to learn business processes and procedures.
• Develops a thorough understanding of financial products, operational systems, and internal workflows to ensure accurate processing and informed decision-making.
• May attend seminars, courses, and other financial related educational activities for professional development purposes.
• Observes and/or performs assigned tasks to become familiar with department processes and procedures.
• Provides administrative assistance to department manager and others as assigned.
• Provides accurate and timely support to internal and external partners regarding operational processes, documentation, and account maintenance; ensures information is communicated clearly and efficiently.
• Coordinates with various business units (such as lending, electronic banking, and risk management) to resolve operational inquiries and ensure smooth completion of service requests.
• Proactively identifies opportunities to improve processes, enhance efficiency, and support internal teams through collaboration and problem-solving.
• Utilizes internal systems and tracking tools to monitor workflow, maintain accurate records, and ensure operational tasks are completed according to policy and deadlines.
• Responds to inquiries relating to his/her particular area, or to requests from other personnel, customers, etc., within given time frames and within established policy.
• Communicates with management and staff personnel in order to support activities.
• Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.

Ancillary Duties

• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• Regular and predictable attendance is required.

 Education & Qualifications

• A B.S. or B.A. degree, preferably in a related field of study.
• A minimum of one (1) years’ related experience normally required.
• Ability to work a flexible schedule as required to meet operating needs.

Skills

Proficient reading, writing, and grammar skills; proficient analytical, critical thinking and mathematics skills; proficient communicative and interpersonal relations skills; working knowledge of assigned function; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual , auditory and speaking skills; valid driver’s license is required.

Benefits

Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.  

In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.   
 

EEO Statement

Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. 

Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.