Senior Operations Analyst - Business Analyst na Capgemini

%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3EJob Title:%3C/strong%3E Senior Operations Analyst - Business Analyst%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3ELocation:%3C/strong%3E Austin, Texas%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3ETravel:%3C/strong%3E 25%%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3EJob description:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E**Must reside in the US and be able to legally work in the US**%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EProduct Manager to lead the full lifecycle of our catalog items and products, driving development from concept to launch and post-launch optimization. This role requires a blend of strategic product thinking and tactical project execution. You%27ll be responsible for defining the product vision and strategy, gathering and prioritizing customer needs, and translating them into clear, actionable requirements. A core function will be writing detailed Product Requirements Documents (PRDs), user stories, and acceptance criteria to guide engineering and design teams. Furthermore, you will manage project timelines, resources, and cross-functional communication, ensuring on-time delivery while maintaining scope and quality.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3EKey Responsibilities:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EWork closely with business and IT teams to understand current state and document end to end process and system flows.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EPartner with architecture team to build out target state for systems.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EWork with IT and product vendors to come up requirements and high level design.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EDevelops and prepares project plans including scheduling, costs, resources, and other operational concerns. Analyzes business systems specifications.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EDefines and documents product requirements, project deliverables, and product acceptance criteria.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EMeet with clients to analyze their individual needs, determine priorities, provide estimates and determine scope -Manage scope, schedule and quality.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3ELead requirements gathering sessions; investigate, document and analyze key client organizational processes -Identify needs and develop customized solutions.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EMaintain an effective client follow-up system to ensure clients are contacted in regards to project progress and overall satisfaction.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EPerform and organize ongoing support for customers such as report building, data quality, new integrations, etc.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EContribute to the development of a strategic customer roadmap.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3ERequired Skills:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EStrong Business Analyst in the Pulic Sector%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EMust have Tech Development Background%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EShould be able to have discussion with Dev team on technical matters%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EGood data analysis Skills%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22pf0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3E%3Cstrong%3EDesired Skills:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EGood Communication (verbal %26amp; written)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3EClient facing experience%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22pf1%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22cf0%22%3ETools including ServiceNow, ServiceNow ITSLM, Apptio ITFM and Digital Fuel ITFM and ITSLM along with others but those are a starting point.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ELife at Capgemini%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ECapgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EFlexible work%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EHealthcare including dental, vision, mental health, and well-being programs%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EFinancial well-being programs such as 401(k) and Employee Share Ownership Plan%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EPaid time off and paid holidays%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EPaid parental leave%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EFamily building benefits like adoption assistance, surrogacy, and cryopreservation%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ESocial well-being benefits like subsidized back-up child/elder care and tutoring%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EMentoring, coaching and learning programs%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EEmployee Resource Groups%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EDisaster Relief%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EAbout Capgemini%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ECapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Eengineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EGet the future you want | %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.capgemini.com%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ewww.capgemini.com%3C/span%3E%3C/a%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EDisclaimer%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ECapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EThis is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ECapgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EPlease be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EClick the following link for more information on your rights as an Applicant %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ehttp://www.capgemini.com/resources/equal-employment-opportunity-is-the-law%3C/span%3E%3C/a%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EApplicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.%3C/span%3E%3C/p%3E Candidatar-se agora