Senior Ticketing Manager - Olympic & Paralympic Games -LA28 na Wmeimg
Wmeimg · Los Angeles, Estados Unidos Da América · Onsite
- Senior
- Escritório em Los Angeles
ON LOCATION
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. On Location provides unrivalled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates several of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports, and content company.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
We are seeking an experienced Senior Ticketing Manager for the Los Angeles 2028 Olympic and Paralympic Games. You will manage inventory, collaborate with key stakeholders (including the IOC and OCOG), ensure seamless ticket distribution and contribute to a premium guest experience.
Primary Responsibilities
Ticketing Operations & Inventory Management
· Oversee end-to-end ticketing processes, including inventory management - requests, allocations, returns and consignments
· Collaborate with Product, Pricing and Sales teams to optimize ticket strategies and client offerings and review and approve bookings
· Assist in the planning and delivery of digital tickets to clients and troubleshoot client inquiries
Systems & Data Integrity
· Contribute to the design and implementation of ticketing system functionalities for efficient inventory management, reporting and distribution of tickets
· Manage quotas and perform audits of ticketing data in systems and related documents
· Maintain accurate competition schedules and communicate updates to internal stakeholders
· Generate data-driven reports for internal and external presentations and status updates
Client and Team support
· Work within the On Location Olympic and Paralympic Ticketing team, supporting colleagues and reporting to the Head of Ticketing
· Train and supervise ticketing staff/contractors as needed
· Collaborate with and support other On Location Functional Areas as required
Additional Duties
· Liaise with LA28 OCOG and IOC Ticketing and Hospitality teams as required, ensuring compliance and seamless communication
· Ensure adherence to Olympic ticketing policies and ethical standards
· Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic and Paralympic Games projects and test events
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The role will evolve according to the needs of the project at each phase of the project. Duties, obligations, and activities may change at any time with or without notice.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Education and/or Experience, Knowledge, Skills, and Abilities:
· Minimum 3 years of experience in ticketing for the Olympic and Paralympic Games and other global sporting events with official travel and hospitality providers
· Minimum 3 years of experience with event ticketing systems and databases
· Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel, and Airtable
· Knowledge of stadia seating plans, layouts and operations
· Proficiency in project management applications
· Strong customer service ethic
· Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities
· Fluent in English
· Excellent interpersonal skills – written and verbal
· Ability to work collaboratively within a team
· Proactive in identifying areas where support can be provided in order to meet deadlines
Preferred Education and/or Experience, Knowledge, Skills, and Abilities:
· Other languages
· Experience with CRM tools
CORE VALUES
As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:
Exceed all service expectations with our customers, our partners, and each other.
Create value by enriching people's lives.
Do the right thing and bring others along with us — always.
Propel the power of diversity, in thought, team and experience.
Partner to generate win-win solutions.
Ignite and empower our team's entrepreneurial spirit.
Exude respect and gratitude — treat others as you would want to be treated.
COMPENSATION
Competitive salary, commensurate with job position and experience.
On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information.
Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
Hiring Rate Minimum:
$84,750 annually (minimum will not fall below the applicable state/local minimum salary thresholds)Hiring Rate Maximum:
$113,000 annually Candidatar-se agora
