Student Enrollment Systems Coordinator na YES Prep Public Schools

Job Description

POSITION: Student Enrollment Systems Coordinator

REPORTS TO: Manager of Enrollment Systems

POSITION TYPE: 12-month

START DATE: Immediate

COMPENSATION: $21.98 - $25.83, Home Office Grade 2

At YES Prep, work for a mission that impacts the life trajectory of students and their families. YES Prep creates pathways to extraordinary opportunity through best-in-class development, competitive compensation and benefits, and recognition for your impact. Grow as an authentic leader and be part of a high-performing, team-oriented culture.  

Some quick stats about us:

• 21,000+ Students
• 2,400 Team Members
• 16 Secondary Campuses
• 11 Elementary Campuses
• 92% Students Who Qualify for Free/Reduced-Price Lunch
• 96% Hispanic & African-American Students
• 90% Students Who Are Accepted to a 4-Year University
• 88% First-Generation College Students
• Ranked in the Top 100 High Schools in the Nation, U.S. News & World Report

We serve the students of Houston, Texas, the 4th largest city across the United States. There are over 20 public-school districts and other great public charter school options  within Houston’s city limits serving our increasing population. We are a rapidly growing organization, committed to creating life-changing opportunities for over 23,000 students by 2025.

THE OPPORTUNITY

YES Prep needs a dynamic Student Enrollment Systems Coordinator with a robust set of experiences, to make our mission a reality. As a YES Prep employee, you will achieve jaw-dropping results, create pathways to opportunity for our students, and build transformative relationships.

To put it simply, you will support systems projects with day-to-day and configurations requirements, serving as back-end support to ensure the tools these teams need and projects they request are properly executed. At the same time, they will be an advocate for data-integrity across all student enrollment systems.

THE ROLE

When you join the YES Prep team, some of the work and responsibilities will include:

• Assisting in problem solving in by managing HelpDesk tickets and continuously meeting or exceeding quality, launch, and performance targets;
• Assisting and Coordinate systems documentation control and traceability, as well as coordinate quality related projects; 
• Interfacing with third parties, vendors and customers as required;
• Serving as an auditor for enrollment system process verifications; 
• Participating in the creation of communication guidance resources for system implementation across all customers (leads, applicants, registrants, and current families); 
• Updating, maintaining, monitoring, and reporting key user data in support of our team and partners, i.e. marketing look-a-like reports, recruitment event RSVP and participation, email lists, interest packets, etc.;
• Maintaining our knowledge Management database in basic document and system processes, if required;
• Assigning appropriate access to SchoolMint, HubSpot, for new users;
• Troubleshooting and documenting both technical and application problems, and communicates problems to the Director of Student Enrollment;
• Auditing data reporting systems for the Student Enrollment team in order to ensure accuracy, proper work methods, techniques and compliance with applicable standards and specifications; 
• Engaging in data analysis and synthesis to inform work, team, and organization, anticipating and identifying problems in a timely manner. Can tell the story of recruitment and enrollment with numbers.
• Additional duties as assigned.

THE PERSON

We seek staff with a multitude of backgrounds, talents, interests, and ideas. Certain traits consistently shine through our most successful employees: passion for the mission, drive for results, care for students, and resilience. Other traits needed and desired for this role are:

THE MUST HAVES

• Bachelor’s degree from an accredited institution or 3-4 years of applicable work experience, preferably in business, IT support, or school operations environment  
• Exceptional project management skills, with an ability to juggle multiple priorities simultaneously  
• Excellent interpersonal skills and an energetic attitude; ability to work with all levels of the organization effectively and quickly build rapport  
• Proven experience building operational efficiency while proactively finding solutions 
• Meticulous attention to detail with an ability to produce high-quality work in a dynamic environment 
• Excellent written and verbal communication skills 
• Passionate about the YES Prep mission  
• Service-oriented, able to adapt to a changing environment while applying flexibility to work under pressure and remaining calm during competing demands  
• Proven data management skills  
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) with the ability to quickly learn new technologies (TEAMS, SharePoint, Canva, Asana etc.)   
• Must have reliable transportation to travel between campuses, if needed. 
• Ability to work a non-traditional work schedule

• Openness to giving and receiving frequent feedback
• Ability to maintain emotional control under stress
• Ability to work urgently in a fast-paced and results-oriented environment
• Creates and maintains positive working relationships on a team and/or in a highly collaborative environment
• A dedication to learn, grow, and develop as a professional

THE MUST HAVE BELIEFS 

• Belief in and commitment to the mission and core values of YES Prep Public Schools 
• Desire to disrupt systemic status quos in education 
• Willingness to go above and beyond to disrupt said status quos 
• Passion to develop resiliency through a relentless pursuit of jaw-dropping results 
• Conviction that high expectations + high accountability = high performance and high growth 

THE NICE TO HAVES

• Bilingual – Spanish or other language

THE PERKS

• Compensation– This position is a non-exempt, hourly position; offers commensurate with experience.

• Health and Supplemental Insurance – A $0 monthly medical option or a $24 monthly option that includes $50 YES Prep Paid Health Savings Account contribution, in addition to a variety of supplemental benefits including Dental, Vision, Disability, Life, etc. Employees must work 20+ hours a week to be eligible for a full spectrum of benefits, and 10 hours a week minimum for medical benefits.

• Retirement Plans – Participation in Teacher Retirement System of Texas and an optional 457b Retirement Plan.

• Paid Time Off – Employees working 20+ hours a week receive 15 days of Paid Time Off in addition to the system closures during the Academic Calendar.

• Paid Leave Programming – In the event you need to be out due to medical needs (including maternity and paternity leave), YES Prep offers paid leave, paid out at 100%, based on eligibility and tenure.

• Professional Development - YES Prep values longevity and performance over time. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development.

• Award Winning Culture – The strong cultures of our campuses and Home Office are just one of many reasons we were named Houston’s Best Place To Work in 2018, 2019, and 2021. We won the  2012 Broad Prize for Excellence in Urban Education    and were a 2016 finalist as well.

YES Prep is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, religion, gender, sexual orientation, gender expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood.