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Associate Director, Student Housing na Bowling Green State University, OH

Bowling Green State University, OH · Bowling Green, Estados Unidos Da América · Onsite

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About the Department

The Associate Director for Student Housing plays a vital role in overseeing all major functions of housing occupancy management. Responsibilities include the housing contract process, summer conference assignments, strategic planning of residence space utilization, communications and information technology functions related to housing, and establishing departmental customer service policies and procedures.

Position Duties

  • Contributing significantly to the leadership of the Office of Student Housing in oversight and strategic planning for all aspects of student housing occupancy management. This includes assisting with forecasting occupancy and its impact on revenue.
  • Supervises the annual housing assignment process for all students to rooms in residence halls.
  • Assists with all major functions for Student Housing including but not limited to, Move-In/Out, Admissions events, trainings, summer conferences
  • Oversee summer conference housing assignments and billing
  • Serve as main point of contract for families regarding housing concerns or questions
  • Coordinates break housing process and billing
  • Assist in the development of marketing strategies and pieces.
  • Serve in the absences of the Director of Student Housing
  • Perform other duties as assigned 

Minimum Qualifications

The following Degree is required:

  • Master’s degree required. Degree must be conferred at the time of application.
The following Experience is required: 
  • 3 years experience working in customer service
  • 1 year experience working with databases or software management

Other Qualifications

Knowledge, Skills, Abilities 

  • Excellent communication skills (oral, written, and interpersonal) 
  • Ability to work with a wide variety of people with broad backgrounds and experiences
  • Strong problem solving and dispute resolution skills
  • Ability to conduct detailed and complex capacity analysis
  • Problem solving skills; especially demonstrating creativity and innovation
  • Policy analysis experience and expertise
  • Ability to manage multiple responsibility centers
  • Ability to read, analyze, and advise on large quantities of material
  • Ability to set priorities and work on multiple projects regularly

Required Documents to Upload to Application:  Cover Letter and Resume 

Deadline to apply: November 27, 2025

BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

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