Program Operations Manager - Req# 2080678730 na Astria Health

About Astria

The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.
 
Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.  

Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.

Astria Health is seeking a Program Operations Manager to join our team!

Shift: To be discussed in the interview Process. 

The Program Operations Manager provides strategic and operational leadership for designated programs, departments, or service lines across Astria Health. This position ensures that administrative, financial, and operational functions are efficient, compliant, and aligned with organizational goals. The Program Operations Manager collaborates with clinical and administrative leaders to plan, implement, and evaluate program objectives that support quality care, patient satisfaction, and fiscal responsibility. You will:

• Oversees day-to-day operations for assigned programs, ensuring compliance with all regulatory, accreditation, and internal standards.
  
• Develops and implements operational workflows, policies, and performance metrics to enhance efficiency and service quality
  
• Prepares reports and dashboards to track program outcomes, quality indicators, and productivity measures.
  
• Serves as the primary liaison between departments, providers, and leadership to ensure seamless coordination of services.
  
• Coordinates with HR on recruitment, onboarding, scheduling, and performance management for program staff.
  
• Supports data collection and continuous improvement initiatives; identifies opportunities for process redesign.
  
• May oversee administrative support staff or supervisors within the assigned area.
  
• Performs other duties as assigned
  
• Collaborate effectively across organizational boundaries.
  
• Adheres to the core values and standards of the organization.