Description

Position Summary

The Vice President, Pharmacy Services provides strategic and operational leadership for Nufactor’s pharmacy network, ensuring the safe, compliant, and high-quality preparation and delivery of specialty infusion therapies. This role oversees all aspects of pharmacy practice management—including workflow optimization, regulatory compliance, quality assurance, and workforce performance—across multiple licensed sites.

The Vice President is responsible for the operational integrity of pharmacy services, focusing on the systems, processes, and resources that support accurate compounding, inventory management, and clinical coordination within Nufactor’s specialty infusion model. The role directs pharmacy initiatives that strengthen patient safety, maintain accreditation readiness, and ensure adherence to federal and state pharmacy regulations.

Working in collaboration with Nufactor leadership, the Vice President integrates pharmacy operations into broader clinical, quality, and technology initiatives that enhance efficiency and standardization without overlapping enterprise operations. The position champions data-driven decision-making, continuous improvement, and innovation in pharmacy workflows, building a culture of accountability, professional growth, and operational excellence that advances Nufactor’s reputation as a leader in specialty infusion pharmacy services.

Essential Functions and Duties

Strategic and Operational Leadership:

• Develop and execute the strategic direction for pharmacy services across all Nufactor licensed locations, ensuring safe, compliant, and cost-effective preparation, dispensing, and distribution of specialty infusion therapies.
• Lead pharmacy operational planning focused on workflow optimization, staff utilization, continuous improvement including operational accuracy, turnaround time, and regulatory readiness.
• Establish and monitor pharmacy-specific performance metrics and key performance indicators (KPIs) that evaluate quality, medication safety, productivity, and patient service levels.
• Standardize pharmacy practice procedures, including documentation, aseptic technique protocols, environmental monitoring, and record-keeping, to maintain uniform quality and accreditation compliance.
• Collaborate with information technology on the design and implementation of technology solutions, and data-integrity systems that enhance pharmacy accuracy, efficiency, and regulatory documentation.
• Coordinate the integration of pharmacy operations with quality, nursing, and clinical programs to support continuity of care while maintaining appropriate role boundaries.
• Evaluate capacity and readiness of pharmacy operations for new products, therapeutic lines, or geographic licensure expansion, ensuring infrastructure, staffing, and regulatory approvals are in place before execution.
• Champion a culture of accountability, safety, and innovation within all pharmacy teams by aligning operational practices with Nufactor’s mission, compliance standards, and patient-focused values.

Regulatory Compliance and Accreditation:

• Ensure unwavering compliance with DEA, FDA, USP, and all state pharmacy-board regulations governing dispensing and storage across Nufactor’s licensed pharmacies.
• Maintain continuous readiness for URAC and The Joint Commission accreditation through proactive policy management, documentation accuracy, and staff competency programs.
• Develop, implement, and monitor a pharmacy-specific compliance audit system to identify risk trends, verify adherence to federal and state requirements, and ensure timely remediation of findings.
• Oversee aspects of controlled-substance management, including inventory reconciliation, diversion prevention, and loss reporting in accordance with DEA requirements.
• Serve as the organizational authority on pharmacy practice standards and regulatory interpretation, leading communication with auditors, inspectors, and accrediting agencies.
• Embed risk management, compliance monitoring, and ethics training into daily operations to foster a culture of vigilance, accountability, and regulatory excellence.

Financial and Resource Management:

• Partner with leadership to develop, manage, and monitor pharmacy-specific budgets, ensuring fiscal stewardship, operational efficiency, and alignment with organizational performance goals.
• Conduct comprehensive financial analyses to identify cost drivers, evaluate productivity metrics, and recommend adjustments that sustain service quality and compliance.
• Oversee pharmacy inventory, procurement, and vendor relationships to optimize supply continuity, minimize waste, and maintain budgetary control.
• Provide actionable insights on pharmacy cost performance, utilization, and throughput to inform resource planning and financial forecasting.
• Lead cost-efficiency initiatives that reduce avoidable spend through workflow redesign, vendor consolidation, and automation without compromising patient safety or compliance.
• Participate in strategic capital planning to support pharmacy technology modernization, automation, and infrastructure upgrades essential for regulatory and operational advancement.

Quality Assurance and Clinical Integration:

• Establish pharmacy-specific quality indicators (accuracy, deviations, corrective actions, turnaround time) and ensure regular review by quality and compliance teams.
• Collaborate with nursing and clinical leaders to improve coordination of care, ensuring medication accuracy, aseptic integrity, and patient safety across all service points.
• Lead investigations of deviations, medication errors, and non-conformities, conducting root-cause analyses and implementing measurable corrective actions.
• Maintain robust documentation and reporting systems to ensure traceability, transparency, and compliance with URAC, TJC, and state oversight expectations.
• Integrate pharmacy metrics into organizational dashboards to monitor compliance performance, quality improvements, and readiness for audits or re-accreditation.

Cross-Functional Collaboration and Communication:

• Collaborate with Nufactor leadership in quality, clinical, finance, and compliance functions to align pharmacy services with patient-care and operational objectives.
• Provide pharmacy expertise in cross-departmental initiatives involving accreditation, patient-safety improvement, and risk mitigation.
• Participate in organizational committees addressing medication management, regulatory updates, and workflow optimization within pharmacy boundaries.
• Establish structured communication protocols to ensure transparency of pharmacy outcomes, audit findings, and quality metrics.
• Represent pharmacy services in leadership forums, presenting data-driven performance reports and compliance insights to inform organizational planning.

Leadership and Talent Development:

• Lead and inspire pharmacy leadership teams to achieve operational consistency, clinical accuracy, and regulatory excellence across all licensed sites.
• Build an internal leadership pipeline through succession planning, cross-training, and competency development for pharmacists, managers, and technicians.
• Establish clear performance standards and evaluation metrics that align individual accountability with Nufactor’s compliance and quality expectations.
• Mentor staff to strengthen technical expertise, critical decision-making, and understanding of pharmacy law and accreditation requirements.
• Foster an environment of trust, collaboration, and professional growth, emphasizing continuous learning, safety awareness, and ethical conduct.
• Advance equity and inclusion across pharmacy teams by promoting fair access to leadership development and career advancement opportunities.

Risk Management and Audit Readiness:

• Develop and maintain a pharmacy risk-management framework addressing compounding safety, hazardous-drug handling, and controlled-substance accountability.
• Lead proactive internal audits and inspections to assess compliance with federal, state, and accreditation standards, ensuring timely corrective actions.
• Oversee maintenance of comprehensive audit documentation, including deviation logs, quality metrics, and environmental monitoring reports.
• Direct immediate, evidence-based responses to audit findings and ensure sustainable corrective action integration.
• Implement a continuous audit-readiness culture, leveraging staff training, simulation exercises, and standardized checklists to maintain inspection preparedness.
• Ensure timely and transparent reporting of all adverse findings or risk exposures to Nufactor leadership for escalation and resolution.

Innovation and Performance Optimization:

• Identify and deploy automation, robotics, and data-analytics solutions that improve pharmacy accuracy, efficiency, and compliance documentation.
• Lead technology-driven projects that enhance workflow standardization, and regulatory traceability.
• Drive performance-optimization initiatives that reduce cycle time, minimize variance, and improve medication turnaround using Lean or Six Sigma methodologies.
• Monitor key performance indicators (KPIs) across pharmacy operations to evaluate the impact of process improvements and innovation adoption.
• Benchmark pharmacy operations against national specialty-pharmacy standards, integrating best practices into operational protocols.
• Promote a culture of innovation that embraces data integrity, digital transformation, and evidence-based process improvement across all pharmacy teams.

External Relations and Professional Representation:

• Represent Nufactor’s pharmacy operations before state and federal regulatory agencies, accrediting bodies, and professional associations, ensuring transparency and credibility.
• Maintain collaborative relationships with pharmacy boards, industry partners, and accrediting organizations to anticipate regulatory changes and emerging standards.
• Monitor legislative and professional developments in specialty pharmacy and proactively recommend policy updates to maintain compliance leadership.
• Participate in industry panels, conferences, and forums to exchange best practices and reinforce Nufactor’s reputation for clinical and operational excellence.
• Uphold ethical standards and professional accountability, ensuring Nufactor’s pharmacy operations reflect integrity, innovation, and commitment to patient-centered care.

General Responsibilities:

• Adheres specifically to all company policies and procedures, Federal and State regulations, and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Always represent the Company in a professional manner and appearance.
• Understand and internalize the Company’s purpose.
• Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our workforce in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Qualifications

Education, Knowledge, Skills, and Experience

Required Education:

• Doctor of Pharmacy (PharmD) degree from an accredited college of pharmacy or equivalent doctoral-level credential.
• Active, unrestricted pharmacist license in good standing within at least one U.S. state, with eligibility for multi-state licensure to support Nufactor’s pharmacy network.

Preferred Education:

• Master’s degree in Business Administration, Healthcare Administration, or a related discipline emphasizing healthcare leadership, finance, or operations.
• Completion of advanced pharmacy leadership training, residency, or management fellowship with a focus on operational excellence or compliance.

Required Knowledge:

• Mastery of federal and state pharmacy law, including DEA and FDA regulations governing sterile compounding, controlled substances, and specialty-infusion dispensing.
• In-depth command of USP and related aseptic standards, environmental monitoring, and documentation requirements.
• Expertise in accreditation and quality-management frameworks such as URAC, TJC, and The Joint Commission, including survey preparation and continuous-readiness practices.
• Thorough understanding of risk management, internal audit, and quality-assurance systems specific to licensed pharmacy operations.
• Working knowledge of pharmacy supply-chain controls, including inventory reconciliation, compounding records, and regulatory reporting mechanisms.

Preferred Knowledge:

• Familiarity with payer reimbursement models, specialty-pharmacy billing, and data-driven utilization analytics.
• Working knowledge of automation, robotics, and digital documentation systems used in sterile-compounding environments.
• Understanding of emerging trends and regulatory developments impacting specialty-pharmacy technology, workforce certification, and tele-pharmacy oversight.

Required Experience:

• Minimum fifteen (15) years of progressive executive-level pharmacy leadership, preferably within a specialty or infusion-therapy environment.
• Proven success directing multi-site pharmacy operations with measurable results in compliance integrity, cost control, and patient-safety outcomes.
• Demonstrated record of regulatory and accreditation leadership, including oversight of inspections, audits, and successful accreditation renewals.
• Experience developing and executing strategic initiatives that modernized compounding processes, optimized workforce performance, and enhanced data integrity.
• History of driving technology-enabled process improvements that advanced operational precision and compliance documentation.

Preferred Experience:

• Leadership of accreditation or re-accreditation programs yielding full certification with URAC, TJC, or The Joint Commission.
• Oversight of new-facility licensure, pharmacy expansion, or geographic regulatory onboarding initiatives.
• Implementation of performance-optimization methodologies achieving quantifiable efficiency and quality gains.
• Representation of pharmacy operations in strategic planning, budget forecasting, and organizational-growth discussions.

Required Skills:

• Exceptional strategic, analytical, and operational-leadership abilities, capable of translating regulatory complexity into executable policy.
• Superior communication and executive-presentation skills for regulatory engagement, cross-functional leadership, and board-level reporting.
• Advanced organizational judgment and prioritization skills with capacity to manage multiple high-risk compliance projects under tight timelines.
• Demonstrated strength in talent development, succession planning, and performance accountability for licensed professionals.
• High degree of ethical integrity, discretion, and professional credibility in all pharmacy-governance activities.

Preferred Skills:

• Proficiency in continuous-improvement, and performance-management frameworks tailored to regulated pharmacy environments.
• Expertise using data-visualization and analytics tools (e.g., Power BI, Tableau) to communicate compliance metrics and operational trends.
• Skilled in change-management and organizational-development methodologies supporting modernization and workforce alignment.
• Demonstrated capacity to leverage digital innovation, automation, and predictive analytics to strengthen quality assurance and regulatory

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

Yes

EEO Statement

FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.