Clinic Coordinator - Morrisonville Clinic na undefined
undefined · Morrisonville, Estados Unidos Da América · Onsite
- Professional
- Escritório em Morrisonville
A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida
BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team!
Your role at BHSN:
The Clinic Coordinator is responsible for overseeing the operational aspects of the clinic, ensuring the smooth flow of client care, and managing administrative tasks. This role involves coordinating scheduling, patient intake, handling communication between patients and healthcare providers, and providing a high level of customer service. The Clinic Coordinator provides direct oversight of the Customer Experience team and their daily duties as well as schedule management and reporting/monitoring of key performance indicators. Additionally, the Clinic Coordinator will ensure the team is following model of care and understands how they play a role, compliance with regulatory bodies and requirements as well as organizational requirements and implements systems to maximize productivity in the workplace and meet objectives.
What’s in it for you?
- Generous benefits, including personalized health coverage, paid time off, and holiday pay
- Working within our community, making a real impact, working alongside passionate colleagues
- Accessible leadership team, coaching for your growth, and ample training opportunities
- With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating
- As a rapidly growing organization, there are endless opportunities to grow within the organization
- Community discounts, loan forgiveness & more
What your day might look like:
- Directs and supervises the daily duties of the Customer Experience team members, training of staff, and optimization of workflows to ensure best client experience.
- Coordinates optimum staffing requirements to properly support the clinical team and provide optimal patient service
- Coaches and supports staff by motivating and developing the team, promoting professional growth, and leading by example
- Ensures compliance with HIPAA, quality assurance standards, and company operational procedures and policies
- Responsible for proper management of client financial accounts and accounting of financial accounts
- Develops strong working relationships with other teams and customer experience, promoting teamwork through demonstrated behavior guidelines, professional expectations, and service standards are followed
Your skills and qualifications:
- Associates degree in Heathcare administration, business or consumer-related field preferred; years of experience involving business, consumer or financial knowledge can count towards degree requirements
- At least 4 years' experience preferred in Customer Service field
- At least 2 years of supervisory experience preferred
- Knowledge of health insurance/payors
- Valid NYS driver’s license and reliable transportation required for local and regional travel.
BHSN is an Equal Opportunity Employer committed to fostering Diversity, Equity, and Inclusion in all hiring and employment practices. We believe in creating a workplace where every team member feels a sense of belonging and can thrive authentically, both personally and professionally. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, marital status, natural hair, national origin, ancestry, disability, veteran status, pregnancy, pregnancy outcomes, reproductive healthcare and autonomy, or any other characteristic protected by applicable law. At BHSN, we value individual differences and strive to create an inclusive working environment where everyone is encouraged to reach their full potential.
