- Senior
- Escritório em Puteaux
Agency :
Job Description :
Mission & Responsibilities
- Have leadership in daily client relationship management as well as in the knowledge of the client
- Support the development of revenues generated by your client portfolio
- Lead coordination across Havas Group and communication of the yearly target objectives
- Contribute to the Mx conception (omnichannel) and consistency in liaise with all resources involved in client satisfaction (Strategy, Mx Development, Media Creative & Audience Architecture teams…) to build the Media Experience services as well as client presentations
- Contribute to the Mx briefs alongside the Intelligence team
- Coordinate and manage the integrated teams working end-to-end for the clients (Intelligence, Mx Development, Channel specialists, Mx Measurement to provide to client efficient and valuable Mx recommendations and operations
- Lead the meetings with clients and be responsible of the clients’ reports minutes and action plan
- Follow up the clients’ cases in conjunction with Media Creative and/or Strategy lead
- Supervise the clients’ media reports and ensure its consistency and alignment with initial objectives, in close liaise with Mx Measurement and Audience Architect
- Participate in pitches
- Participate in all campaigns reviews & insights
- Ensure the reconciliation of campaigns with initial brief
- Provide to the Managing Partner necessary information of her/his client portfolio for financial monthly update and P&L report
- Report to Global teams on international clients activities
- Manage a matrix team servicing your client portfolio
Previous experience & Industry background
- 8+ years’ experience in client servicing or media strategy
- Media Industry, Data Industry, Tech Industry
Qualifications & Languages
- Master’s Degree in Business, Marketing, Advertising
- Languages: English (Advanced)
Soft skills & Competencies
- Focusing on performance
- Building collaborative relationships
- Being flexible, adaptable, authentic & open
- Marketing strategy
- Mx strategy expert
- Data process and management, Analytical
- Tech Savvy
- Programmatic advance
Technical skills
- Business intelligence software (i.e. Tableau, Datorama, Power BI)
- Planning tools (i.e. Polaris Suite)
- Financial reporting software (ex: Magnitude, Talentia, Opera, Viareport)
- Media reporting software
Contract Type :
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
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