Temporary Recreation Supervisor (Aquatics) na City of Bloomington, MN

About the Department

PRIMARY OBJECTIVE
The City of Bloomington is seeking an individual to provide on-site leadership and administrative support for the Bloomington Family Aquatic Center (BFAC) during the spring preparation and summer operating season. This position oversees facility preparation, daily facility operations, staff supervision, customer service, safety, and maintenance coordination to ensure a positive and efficient experience for patrons and employees.

CITY VALUES & EXPECTATIONS

• Develops, supports, and models a positive and productive workplace culture based on respect, dignity, honesty, and integrity. Allows staff to grow and succeed by providing opportunities for increased responsibility and creating a positive work culture
• Supports and advances organizational development efforts such as developing a high performing organization, employee engagement, workforce development, inclusion and equity, and performance measurement efforts
• Works cooperatively with others; develops and maintains respectful and effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Proactively resolves conflicts and misunderstandings in order to ensure a respectful and inclusive workplace
• Seeks to understand the legacy of structural racism, and its impact on employees and the residents we serve; identifies any implications and adverse equity impacts when developing or reviewing policies, projects, activities and interactions with stakeholders
• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly

Position Duties

ESSENTIAL DUTIES

• Supervise daily preparation and operations of the Bloomington Family Aquatic Center and Cedarcrest Splash Pad, including admissions, concessions, lifeguards, and support staff
• Monitor and ensure compliance with all health, safety, and local/state regulations, code requirements, including water quality standards
• Interview, hire, schedule, train, and evaluate seasonal staff in coordination with the Deputy Director and Aquatics Program Coordinators and Assistant Coordinators
• Manage daily cash handling, deposits, attendance tracking, and inventory control
• Coordinate with maintenance staff to address facility or equipment issues promptly
• Respond to emergencies, incidents, and customer concerns with professionalism and sound judgment
• Prepare reports on attendance, incidents, maintenance needs, and staff performance
• Track revenues and expenses and work toward meeting financial goals
• Assist with planning and implementing special events or facility rentals
• Ensure positive public relations and uphold the City’s standards for quality customer service
• Conduct regular staff training, including lifeguard certifications, CPR, and emergency drills
• Develop staff schedules with Program Coordinators and assign duties to ensure adequate coverage
• Coordinate with community partners, schools, and organizations for programming and facility use
• Work with communications staff to create and promote programs that meet community needs and maximize facility usage including collaboration on advertising, social media, and outreach efforts to increase participation

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Principles and practices of aquatic facility management, recreation programming, and public service operations
• American Red Cross standards for lifeguarding, CPR, and first aid
• City policies, procedures, and safety standards applicable to aquatic and recreation facilities
• Familiarity with local, state, and federal laws/regulations affecting aquatic facilities (ADA compliance, OSHA standards, health codes, liability, etc.)
• Basic knowledge of pool systems (filtration, chemical balance, water quality testing, HVAC, pumps, etc.) and coordinating with maintenance staff or contractors
• Cash handling, recordkeeping, and basic administrative procedures
• Supervisory practices including staff recruitment, training, scheduling, and performance evaluation
• Leadership and team management in a fast-paced, customer-focused environment
• Ability to adjust quickly to changing patron needs, staffing shortages, or environmental conditions (weather, facility issues)
• Effective communication—both verbal and written—with staff, patrons, and supervisors
• Conflict resolution and decision-making under pressure, especially during emergencies
• Time management and organization to balance administrative and on-site operational duties
• Customer service and problem-solving to ensure positive community interactions
• Data collection, report preparation, and basic computer applications (e.g., Microsoft Office, recreation management software, point-of-sale systems)
• Supervise, motivate, and evaluate a diverse seasonal staff. Ability to coach staff not only in lifeguard skills but also in customer service and professional development
• Identify and respond to safety hazards, operational problems, and patron concerns effectively
• Interpret and apply policies, rules, and regulations related to facility use and safety
• Establish and maintain cooperative working relationships with staff, contractors, and the public
• Work flexible hours, including evenings, weekends, and holidays as required
• Represent the City of Bloomington in a professional and courteous manner at all times

Minimum Qualifications

MINIMUM QUALIFICATIONS 

• Experience in staff recruitment, staff hiring, recreation, aquatics, or facility supervision; or equivalent combination of education and experience
• Strong leadership, communication, and organizational skills
• Ability to work flexible hours, including evenings, weekends, and holidays as needed

DESIRABLE QUALIFICATIONS

• Experience supervising aquatic operations or large seasonal recreation facilities
• Lifeguard Instructor Trainer, Lifeguard Instructor or Lifeguard (LGIT, LGI, LG) Certification, Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification
• Design, implement, and lead staff through emergency drills and response protocols
• Experience working in a municipal or public recreation setting
• Understanding revenue generation, expenditure tracking, cost recovery models, and budget preparation for aquatics programs and facilities

Other Qualifications

SUPERVISION OF OTHERS
This position supervises 80 part-time, seasonal employees. 
CONDITIONS OF EMPLOYMENT: 
6-8 Month Temporary, Start January 2026. *This is a full-time position, 40 hours per week with PT benefits* 

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.
                                   
 The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change                         

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