Assistant Care Coordinator - Unalakleet na Norton Sound Health Corporation

Assistant Care Coordinator - Unalakleet

Purpose of Position:

Under the direction of the care coordinators, coordinate patient care plans

assisting with the scheduling, appointments, referrals, travel, etc. while keeping

documentation up-to-date and accurate.

Uphold the organization’s vision, mission, and corporate values. Demonstrate

understanding of and compliance with organization’s policies, procedures, code

of conduct and work rules.

Essential Functions:

• Assist care coordinator in maintaining a variety of files, lab order entry,

radiology order entry, obtaining medical reports from other facilities and

providers and coordinate patient appointments

• Verify that records of patient treatment are complete, accurate and

properly entered before forwarding to the Health Information Management

department

• Assist with routine referrals in conjunction with NSHC and other providers,

schedule diagnostic studies and help with travel and housing referrals

• Communicate with patients, guardians and departments within the

corporation to coordinate care

• Maintain the records of clients requiring follow-up and assist with

scheduling and communication with patient for the follow-up

• Verify Medicaid enrollment for applicable patients

• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently

demonstrate the organization’s values: integrity, cultural sensitivity and respect

for traditional values, continual learning and improving, compassion, teamwork

and pride. Employees are expected to demonstrate integrity, professionalism,

accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general

knowledge of typical office technologies such as computers, printers, copiers, fax

machines, and typical office software.

Job Specific knowledge is listed below:

• Knowledge of office operation standards and practices

• Knowledge of privacy laws and regulations

• Knowledge of basic medical terminology and clinical systems

• Knowledge of data entry systems and appointment scheduling

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad

range of skills and abilities centered on a strong patient focus, efficient

performance, and teamwork. All employees should have patient/customer

service skills, interpersonal skills and good communication skills. All employees

should have the ability to manage their time and organize their work to ensure

efficient performance. In addition, all employees should have the ability to follow

policy, procedure and instructions, actively communicate with their supervisors to

ensure understanding and manage their work accordingly. Finally, all employees

should have the ability to understand and manage patient/customer

confidentiality.

Job specific skills and abilities are listed below:

• Above average customer service and interpersonal skills

• Ability to communicate clearly with outside organizations for services

Minimum Requirements

High School Diploma or Equivalent

Experience General (Non-supervisory) Supervisory

Amount: 2 year(s) Medical office experience

Physical Requirements:

∙Use hands and arms to operate office or clinical equipment

∙Sit more than half the workday

∙Stand and/or walk less than half the workday

∙Bend, stretch, twist, crouch and/or reach

∙View electronic monitors for prolonged periods of time

∙Use hands and arm for repetitive motion tasks

∙Lift or carry unaided between 25 and 50 pounds

∙Push or pull using up to moderate force

Working Conditions:

∙Work is conducted in a standard office environment but incumbent mayoften enter a typical clinical environment during the course of their work.  This could expose the incumbent to latex, biohazard or other harmful substances

∙Minimal or no Travel is required (less than 25% 0f the time)