Account Manager na Amn

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.

• Consistently ranked among SIA’s Largest Staffing Firms in America.

• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.

• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Account Manager I, Enterprise will be responsible for generating revenue by selling AMN products and services to the healthcare industry through the acquisition of new accounts. They will act as a consultant on staffing needs and processes by partnering with AMN Recruiters and Associate Vendors. The role requires building relationships with key decision-makers, such as C-Suite executives, unit managers, Directors of HR, business owners, and others who supervise staffing management.

Job Responsibilities

• Conducts proactive outreach to potential customers through a variety of channels, including phone, email, social media, and job boards. Specifically, this role is encouraged to make 75+ phone calls per day, as well as engage in email marketing, social media prospecting, and job board prospecting.
• Identifies and understands client needs and challenges, and presents tailored solutions that address their current financial, operational, and workforce planning issues while aligning with their future goals. This involves using phone and email communication to establish rapport and build relationships with client contacts.
• Partners with cross-divisional sales team members and leaders to get approval or feedback on proposed contract terms, and coordinates to resolve client issues to ensure an outstanding customer experience.
• Effectively communicates with clients to ensure timely and accurate updates on open orders, candidate availability, confirmed placements, and contract expiration dates.
• Advises recruitment and associate vendors through accurate order details and unit descriptions to ensure adequate candidate file flow so all staffing needs are filled within contract timeframes.
• Establishes and maintains effective communication with hospital clients to provide timely updates on open orders, candidate availability, confirmed placements, and contract termination dates.
• Develops, monitors, and evaluates the Annual Territory Plan by collaborating with the Regional Vice President and other members of the Client Sales team to identify and overcome challenges in meeting revenue targets.

Key Skills

• Must be comfortable on the phones - will be speaking with unit managers, human resources, and C-level Executives
• Keen attention to detail, along with strong organizational skills and the ability to prioritize & execute on a plan
• Flexible, willing, and able to keep up with changing priorities

Qualifications

Education & Years of Experience

• Associate's Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience

Additional Experience

• Prior customer service experience
• Experience in sales or recruiting

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.
• Travel is required X% of the time for this role.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.