Senior Claims Examiner - Natural Resources na CNA Hardy

Position Overview

We are seeking to hire a Senior Claims Examiner to join our Manchester team. The role will focus Natural Resources claims which will include Energy, Mining and Power

Key Responsibilities

• With limited supervision, manages a portfolio of complex claims within Energy, Power and Mining
• Interprets more complex or unusual policy coverages and determines if coverages apply to claims submitted, escalating issues as needed.
• Coordinates and performs investigations and evaluates claims through contact with insureds, claimants, business partners, witnesses and experts. Seeks early resolution opportunities.
• Partners with solicitors, customers, brokers, experts and insureds to develop a focused strategy for timely and cost effective resolution of more complex claims.
• Proactively manages claims, setting appropriate reserves in line with reserving philosophy, and authorizing payments within scope of authority.
• Ensures large and significant claims are identified at an early stage and management are notified and kept advised in line with claims handling guidelines.
• Provide guidance, assistance and mentoring to less experienced claims staff and other function areas.
• Utilises negotiation skills to develop complex settlement packages.
• Identifies claims with third party recovery potential and coordinates with subrogation/salvage unit.
• Analyses claims activities. Prepares and presents reports for management. May be responsible for special projects and presentations.
• Keeps current on relevant regulations and issues as well as industry activity and trends.

• Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance
• May perform additional duties as assigned.

Skills, Knowledge & Experience

• Significant proven claims handling experience, preferably with a focus on Energy, Power and Mining
• Ability to handle claims with a proactive long-term view of business goals and objectives.
• Good understanding of policy language and application of law to policy language and adjusting
• Strong analytical and problem solving skills enabling viable alternative solutions.
• Ability to assess the merits of claims as well as evaluating claims based on a cost benefit analysis.
• Understanding of underwriting risk, disciplines and processes
• Strong interpersonal, communication and negotiation skills.  Ability to effectively interact with all levels of CNA Hardy's internal and external business partners.
• Ability to adapt to change and value diverse opinions and ideas.

• Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position

The Company

CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.