Installed Sales Manager, Swan River - Swan Valley Co-op na Central Alberta Co-op Ltd.

Swan Valley Co-op is hiring an Installed Sales Manager at our Home and Building location in Swan River, MB.

Who we are:

Co-op does business differently.  As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.  To learn more about who we are and how you can help bring our brand to life, visit us at www.swanvalleyco-op.crs 

What you’ll do:

The successful candidate will be responsible for the bidding, supervision, and billing of product installs for customers of renovation projects and new installs. The Installed Sales Manager will develop and maintain a positive, collaborative working relationship with all team members, customers, and contractor clients. Core duties will include, but are not limited to:

• Creating a customer experience that makes a difference in our members' lives
• Working with customers to determine scope of projects, and preparing estimates for all materials and labour 
• Providing oversight and maintaining communication with customer, carpenter, and internal/external suppliers throughout project
• Collaborating with other Team Leaders on ordering, receiving, and storage of materials to ensure seamless experience for customers
• Ongoing quality control, ensuring that all finished products meet a standard of excellence
• Building strong customer relationships, delivering solutions, and overseeing and monitoring client satisfaction levels, ensuring customer issues are resolved, and identifying areas for improvement.
• Participating in department budgeting and financial reporting
• Ensuring the follow through of all safety and environmental policies and procedures and ensure standards are achieved while being responsible for coordination and compliance of all safety, maintenance, and asset protection policies.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. 

Who you are: 

You are looking for a career in Retail Operations and:

• You have applicable post secondary education, or equivalent on the job training
• You’re experienced in leading a team with a focus on customer service
• You have 5+ years experience in building and renovations, with involvement from planning to completion
• You’re committed to upholding, modelling and practicing Swan Valley Co-op's values of Respect, Integrity, Excellence, and Community, and making a real difference in the lives of our customers and members
• You're committed to a solutions-focused approach, and you recognize the value that different perspectives bring to meet shared objectives.
• You have a passion for creating an excellent customer service experience

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan.  We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation. Relocation package available.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.  We support and provide an environment that allows all to bring their whole selves to work.

Please apply before closing date of November 7, 2025 at 5:00 pm.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted