- Professional
- Escritório em Chennai
Reference to the Glow ID H9TGJ9 for the New Business.
Mainframe Console & Batch Operator – Role Description
Overview:
The Mainframe Console & Batch Operator monitors and supports console and batch operations on mainframe systems to ensure smooth and continuous business operations. The role includes handling alerts, following standard procedures, escalating issues, and maintaining system stability.
Key Responsibilities:
1, Console Monitoring:
Watch console messages, alerts, and logs using tools like BMC MainView, IBM NetView, or OMEGAMON and take action when needed.
2, Batch Job Monitoring:
Monitor and manage batch jobs using tools such as Stonebranch, CA7, or Control-M. Handle restarts and abends as per the runbook.
3, Incident Handling:
Respond to console and batch alerts or errors and inform support teams such as CICS, DB2, Storage, Network, or z/OS when required.
4, Message Management:
Reply to console messages, mount volumes, and run commands following standard instructions.
5, Documentation:
Maintain shift logs, update incident tickets, and record all console and batch activities.
6, Change & Maintenance Support:
Assist during IPL, maintenance, and scheduled system changes with technical teams.
7, Automation Support:
Use automation tools like Stonebranch or BMC AMI Ops to streamline console and batch operations.
8, Shift Operations:
Work in a 24x7 rotational shift, ensuring proper handover between shifts.
Key Skills:
• Strong knowledge of z/OS, console, and batch operations.
• Familiar with automation tools and job schedulers.
• Basic understanding of CICS, DB2, JES2/JES3, and storage.
• Strong problem-solving and communication skills.
• Able to follow SOPs, SLAs, and ITIL processes.
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