Admissions Visit and Welcome Center Coordinator na Park

This position is responsible for the coordination of admissions visits, welcome center operations, and event planning to ensure high-quality, student-centered experiences for prospective students and families.

Position Accountabilities

The Admissions Visit and Welcome Center Coordinator is responsible for the coordination and oversight of admissions visit experiences, welcome center operations, marketing and lead management, and event planning for undergraduate prospective Parkville Campus students. Accountabilities include:

• Coordinating, scheduling, and executing campus visit programs (individual, group, and special events) to ensure seamless, high-quality experiences.
• Overseeing the Welcome Center experience, serving as the first point of contact for prospective students and guests, and ensuring consistent, professional, and student-friendly interactions.
• Maintaining an accurate and comprehensive record of all visit and event schedules, providing ongoing progress reports to the supervisor and relevant personnel.
• Scheduling and coordinating personal campus visits in response to student RSVPs or phone calls.
• Managing group visit and event information on the Park University website, including registration and post-event feedback forms.
• Developing and executing pre- and post-visit communications to ensure timely, personalized, and engaging follow-up.
• Collaborating with Marketing to enhance admissions visit and event branding across digital and print platforms.
• Planning and organizing duties related to daytime admissions, marketing materials and events.
• Meeting with departments outside Admissions for marketing, CRM, and event planning coordination.
• Regularly reviewing the University calendar and coordinating with other departments to identify events that may attract prospective students.
• Securing venue spaces on and off campus for admissions events, and coordinating with Facilities, Marketing, Dining, and other departments to fulfill event needs.
• Initiating pre-event and post-event communication with registrants and attendees.
• Scheduling, training, and supervising Admissions Support Specialists, providing cross-training on systems, processes, and customer service practices.
• Maintaining and updating the Daytime Admissions Calendar.
• Managing the Admissions and Parkville Admissions email accounts, replying or forwarding as appropriate.
• Entering leads and updating information in Salesforce; using Salesforce to identify ID numbers for transcripts before delivery to the Registrar.
• Printing admit letters and certificates, preparing admit packets for mailing, and processing departmental mail.
• Ordering and maintaining admissions supplies and materials.
• Providing accurate information to prospective students and guests regarding campus contacts, events, athletic schedules, and hours of operation.
• Performing other duties as assigned.

Position Requirements:

Position Requirements

• 3+ years of event planning, operations or project management, and customer experience programming in a recruitment or institutional setting
• Experience working in admissions/recruitment preferred.
• Excellent customer service, communication, and people skills
• Excellent organizational and administrative skills with advanced attention to detail
• Able to lead and work with a student-oriented team.
• Ability to multi-task multiple projects and quickly adjust to change as needed. 
• Ability to work with a diverse/multicultural student population is required.
• General knowledge of modern office practices and procedures
• Skill in all Microsoft Office software applications and telephone procedures
• Ability to perform routine office procedures with only general supervision.
• Ability to maintain effective working relations with other employees, prospective students, and the general public.

Founded in 1875, Park University is a private, liberal arts university. Park’s flagship campus is located in the Kansas City suburb of Parkville, Missouri, on the bluffs overlooking the Missouri River.  We offer an excellent benefits package including health, dental, and life insurance, retirement plan, and tuition-paid undergraduate classes for employees and dependents. Park University is an equal-opportunity employer and encourages applications from women and minorities.

Qualified applicants must upload a resume and cover letter that includes salary requirements.

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