- Professional
- Escritório em London
Career Opportunities: Portfolio Information Lead (18396)Requisition ID 18396 - Posted - Transformation (50000028) - Transformation Delivery - Technology (60000462) - Wood Street (Admin Site) (141550) - Transformation - Permanent - Full Time - City of London – and Greater London
Summary
Reporting Line: Head of Portfolio Governance & Operations
Contract type: Permanent
Grade: 3A
Location: Wood Street, London
Closing Date: 14/10/2025
What to expect
The Portfolio Information Lead will play a pivotal role in supporting the successful delivery of our transformation programme by evaluating current portfolio information management, document control & management processes including storage, retention and access rights. Subsequently embedding of a consistent best practice approach to information management and document control, ensuring that organisational and regulatory requirements are met.
The role will work with a variety of stakeholders to agree a roadmap for any changes needed to improve the current document sharing process, identify any existing tooling that can be enhanced and work with various teams to deliver an agreed, phased roll-out plan that will aim deliver POLs new approach to document and information management.
Working with the systems and support manager they will lead the design and input into the implementation of any new document repository & knowledge management solution. They will also lead on developing a culture of knowledge sharing, including, internal programme communications and liaise with Corporate Communications to coordinate key programme messaging and communications.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
- Car Allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
- Knowledge of ISO 9001 standards
- Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional communications strategy.
- Significant document and information management and delivery experience.
- Substantial experience in establishing successful, cross-functional, stakeholder and external supplier relationships.
- Significant document and information management experience, in a large transformation programme including knowledge of principles and best practices
- Proven experience in a PMO, Portfolio support, and management information role within a large complex transformation or change portfolio.
- Knowledge of programme and project governance frameworks and tools.
- Excellent organisational and communication skills.
- Ideally some experience in using Confluence & Jira as supporting piece of document management software.
- Knowledge of data privacy, security and compliance requirements
- Experience of waterfall & agile environments
About us
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
Summary
Reporting Line: Head of Portfolio Governance & Operations
Contract type: Permanent
Grade: 3A
Location: Wood Street, London
Closing Date: 14/10/2025
What to expect
The Portfolio Information Lead will play a pivotal role in supporting the successful delivery of our transformation programme by evaluating current portfolio information management, document control & management processes including storage, retention and access rights. Subsequently embedding of a consistent best practice approach to information management and document control, ensuring that organisational and regulatory requirements are met.
The role will work with a variety of stakeholders to agree a roadmap for any changes needed to improve the current document sharing process, identify any existing tooling that can be enhanced and work with various teams to deliver an agreed, phased roll-out plan that will aim deliver POLs new approach to document and information management.
Working with the systems and support manager they will lead the design and input into the implementation of any new document repository & knowledge management solution. They will also lead on developing a culture of knowledge sharing, including, internal programme communications and liaise with Corporate Communications to coordinate key programme messaging and communications.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
- Car Allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
- Knowledge of ISO 9001 standards
- Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional communications strategy.
- Significant document and information management and delivery experience.
- Substantial experience in establishing successful, cross-functional, stakeholder and external supplier relationships.
- Significant document and information management experience, in a large transformation programme including knowledge of principles and best practices
- Proven experience in a PMO, Portfolio support, and management information role within a large complex transformation or change portfolio.
- Knowledge of programme and project governance frameworks and tools.
- Excellent organisational and communication skills.
- Ideally some experience in using Confluence & Jira as supporting piece of document management software.
- Knowledge of data privacy, security and compliance requirements
- Experience of waterfall & agile environments
About us
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
Summary
Reporting Line: Head of Portfolio Governance & Operations
Contract type: Permanent
Grade: 3A
Location: Wood Street, London
Closing Date: 14/10/2025
What to expect
The Portfolio Information Lead will play a pivotal role in supporting the successful delivery of our transformation programme by evaluating current portfolio information management, document control & management processes including storage, retention and access rights. Subsequently embedding of a consistent best practice approach to information management and document control, ensuring that organisational and regulatory requirements are met.
The role will work with a variety of stakeholders to agree a roadmap for any changes needed to improve the current document sharing process, identify any existing tooling that can be enhanced and work with various teams to deliver an agreed, phased roll-out plan that will aim deliver POLs new approach to document and information management.
Working with the systems and support manager they will lead the design and input into the implementation of any new document repository & knowledge management solution. They will also lead on developing a culture of knowledge sharing, including, internal programme communications and liaise with Corporate Communications to coordinate key programme messaging and communications.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
- Car Allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
- Knowledge of ISO 9001 standards
- Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional communications strategy.
- Significant document and information management and delivery experience.
- Substantial experience in establishing successful, cross-functional, stakeholder and external supplier relationships.
- Significant document and information management experience, in a large transformation programme including knowledge of principles and best practices
- Proven experience in a PMO, Portfolio support, and management information role within a large complex transformation or change portfolio.
- Knowledge of programme and project governance frameworks and tools.
- Excellent organisational and communication skills.
- Ideally some experience in using Confluence & Jira as supporting piece of document management software.
- Knowledge of data privacy, security and compliance requirements
- Experience of waterfall & agile environments
About us
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
Summary
Reporting Line: Head of Portfolio Governance & Operations
Contract type: Permanent
Grade: 3A
Location: Wood Street, London
Closing Date: 14/10/2025
What to expect
The Portfolio Information Lead will play a pivotal role in supporting the successful delivery of our transformation programme by evaluating current portfolio information management, document control & management processes including storage, retention and access rights. Subsequently embedding of a consistent best practice approach to information management and document control, ensuring that organisational and regulatory requirements are met.
The role will work with a variety of stakeholders to agree a roadmap for any changes needed to improve the current document sharing process, identify any existing tooling that can be enhanced and work with various teams to deliver an agreed, phased roll-out plan that will aim deliver POLs new approach to document and information management.
Working with the systems and support manager they will lead the design and input into the implementation of any new document repository & knowledge management solution. They will also lead on developing a culture of knowledge sharing, including, internal programme communications and liaise with Corporate Communications to coordinate key programme messaging and communications.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
- Car Allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
- Knowledge of ISO 9001 standards
- Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional communications strategy.
- Significant document and information management and delivery experience.
- Substantial experience in establishing successful, cross-functional, stakeholder and external supplier relationships.
- Significant document and information management experience, in a large transformation programme including knowledge of principles and best practices
- Proven experience in a PMO, Portfolio support, and management information role within a large complex transformation or change portfolio.
- Knowledge of programme and project governance frameworks and tools.
- Excellent organisational and communication skills.
- Ideally some experience in using Confluence & Jira as supporting piece of document management software.
- Knowledge of data privacy, security and compliance requirements
- Experience of waterfall & agile environments
About us
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
