Homeoffice Salesforce Platform Team Leader na OLX

We're seeking an experienced Platform Manager to provide strategic leadership for our Salesforce ecosystem and related technologies. The ideal candidate will combine technical expertise with business acumen to optimize platform utilization, manage vendor relationships, and ensure alignment with business objectives.Please note that this role is based in Portugal. Remote work within Portugal is possible; however, you must be based in and legally eligible to work in Portugal. Remote work from outside Portugal is not possible.

In a typical day at OLX, in the role of Salesforce Platform Manager, you will:

Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service Cloud, Experience Cloud, CRMA) with emphasis on scalability, efficiency, and business alignment

Collaborate with Solution Architects to design technical solutions that address evolving business requirements and strategic objectives

Drive platform roadmap development and execution, ensuring optimal utilization of Salesforce and integrated ecosystem tools

Implement robust governance, security, and compliance measures while managing vendor relationships and technology investments

Identify inefficiencies across sales and customer support processes to design streamlined, automated solutions

Integrate various platforms (Salesforce, ECB, Guuru) to enhance data flow, reporting accuracy, and operational improvements

Build and mentor a high-performance team with skills across administration, development, and architecture

Create enablement strategies that empower Sales and Customer Support teams with actionable insights and automation

Develop and monitor technology budgets aligned with company priorities and ROI goals

Establish metrics to measure platform effectiveness and drive continuous improvement across the organization

What do you need to be successful in this role?

Bachelor's degree in Computer Science, IT, or related field (Master's/MBA preferred)

Salesforce certifications (Administrator, Platform App Builder, or higher)

7+ years of Salesforce platform management experience with 5+ years in technology leadership

Experience building and managing high-performing teams in a fast-paced environment

Proven track record in vendor management, budget oversight, and platform strategy execution

Deep understanding of Salesforce ecosystem (Service Cloud, Experience Cloud, CRMA)

Experience with enterprise integration, IT governance, and data security/compliance

Knowledge of service management and project/change management methodologies

Fluent in English (written and verbal)

Willingness to travel occasionally to different office locations (up to 20%)

What you get from us?

Employment Contract and complex compensation package (annual performance-based bonus, medical insurance, flexible benefits)

Unique opportunity to become a part of an international group and one of the major Internet Brands in the world, contributing to the global OLX Group success

Fun and informal environment where getting stuff done and enjoying the ride is far more important than rules and hierarchies

Opportunity to make impact on how millions of people trade every day

Continuous investment in your development, through trainings and e-courses

Work in a hybrid model - three days per week from the office

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