Executive - Marketing na Apollo Hospitals Enterprise Limited
Apollo Hospitals Enterprise Limited · Madurai, Índia · Hybrid
- Professional
- Escritório em Madurai
Marketing - Dindigul / Virudhunagar
Key Responsibilities:
1. Customer Engagement & Doctor Coverage
- Build rapport and trust with physicians, clinics, and medical practitioners.
- Achieve minimum 85–90% doctor coverage in assigned territory.
- Conduct an average of 9–10 field visits daily.
- Identify and develop potential referral sources, including new or under-covered areas.
- Conduct regular outstation visits (e.g., monthly visits to rural/remote towns).
2. Referral Management & Financial Contribution
- Achieve monthly referral targets and YTD volume and revenue goals.
- Track and analyse referral patterns from both cardiology and non-cardiology disciplines.
- Coordinate with consultants and hospital teams to ensure smooth patient admission and referral process.
- Support empanelling of new referring consultants.
3. Process Adherence
- Maintain 100% compliance with weekly and monthly reporting norms.
- Share timely referral updates, visit logs, and activity plans with the reporting manager.
- Participate in monthly performance reviews and incorporate feedback.
4. Referral Patient Validation
- Validate and document patient referrals on a daily basis.
- Share admission alerts in referral WhatsApp groups and provide clinical feedback to referring doctors when required.
- Coordinate with finance and accounts for referral fee processing and NEFT detail collection.
5. Scientific & Strategic Activities
- Identify Key Opinion Leaders (KOLs) and organize scientific activities including CMEs, RTMs, BLS camps, and Satellite Clinics.
- Engage actively in hospital-led specialty and disease-based initiatives.
- Collaborate with departments to develop promotional materials and knowledge-sharing content (e.g., "Case of the Week").
Required Skills and Qualifications:
- Graduate in Science, Marketing, or Healthcare Management (MBA preferred).
- 2–4 years of experience in hospital business development or pharmaceutical sales.
- Strong communication, networking, and relationship-building skills.
- Familiarity with referral marketing, field operations, and territory planning.
- Ability to work independently and manage a field-intensive role.
KPIs / Success Metrics:
- Referral volume and revenue achievement
- % of doctor coverage and call frequency
- Number of new doctors Conversions
- Activity execution and scientific engagement
- Timely reporting and compliance