Servicetechniker (m/w/d)– Neue Energielösungen na Cummins Inc.
Cummins Inc. · Gross-Gerau, Alemanha · Hybrid
- Professional
- Escritório em Gross-Gerau
We are looking for a talented Service Technician (m/w/d) – New Energy Solutions to join our team specializing in Service for our New Power Department in Gross-Gerau, Hessen, Germany with the primary place of work based in Frankfurt- Griesheim.
In this role, you will make an impact in the following ways:
- Performs on-site diagnostics and repairs on generators Fuel Cells and components, focusing on less complex issues to ensure minimal downtime for customers.
- Delivers exceptional customer service by engaging professionally and courteously, anticipating needs, and ensuring prompt attention to concerns.
- Utilizes specialized tools and follows procedures to accurately diagnose issues and complete repairs, ensuring quality and consistency.
- Conducts preventative maintenance on power generation Fuel Cell equipment according to schedules and standards, helping to extend equipment life and reliability.
- Escalates unresolved or complex issues to senior technicians or supervisors, ensuring timely and effective problem resolution.
- Completes all required documentation accurately, including service reports, timesheets, and warranty claims, supporting operational transparency and compliance.
- Maintains tools and service vehicle in clean and operational condition, ensuring readiness and professionalism in the field.
- Adheres to Health, Safety & Environmental policies, reporting any incidents or concerns to site management and supervisors to maintain a safe work environment.
Responsibilities
To be successful in this role you will need the following:
- Valid electrical work permit for Germany, ensuring legal compliance.
- Skilled in electrical troubleshooting for quick issue resolution.
- Confident in MS Office for service documentation and reporting.
- Proficient in English.
Qualifications
Education/ Experience:
- Vocational diploma and valid electrical certification; apprenticeship as Power Generation/Electrical Technician preferred.
- Local driving permit and hands-on experience with power generation systems.
- Skilled in high and low voltage work.
- Strong background in customer service and technical support.
Company
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
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