Description

Reporting directly to the Senior Director of Human Resources, the Network Director of Human Resources (ND-HR) is responsible for leading and coordinating human resources operations across all current and future Network affiliates. The ND-HR will guide strategic HR initiatives, oversee day-to-day operations, and foster a culture that supports employee engagement, workforce development, and organizational growth.

As a network-wide leader, the ND-HR spends approximately fifty (50) percent of their time on strategic planning and collaboration, while ensuring the consistent delivery of high-quality HR services. The role requires exceptional interpersonal skills, strong leadership, and the ability to align people strategies with organizational priorities.

Essential Functions (Job Duties):

Executive Partnership

• Partner with senior leadership to align human resources strategies with organizational objectives.
• Provide data-driven insights to support decision-making on workforce planning, culture, and retention.

Culture & Change Leadership

• Support culture-building initiatives and organizational change efforts.
• Promote consistent leadership practices and positive employee experiences across the network.

Workforce Planning & Organizational Design

• Lead workforce analytics, compensation strategy, and organizational design to ensure staffing models meet future needs.
• Collaborate on succession planning and role alignment across affiliates.

Team Leadership & Development

• Supervise and mentor a network-wide HR team, fostering collaboration, accountability, and high performance.
• Provide consistent supervision, coaching, and professional development.

HR Operations

• Oversee HRIS, payroll interface, benefits, recruitment, onboarding, and compensation programs.
• Ensure HR policies and procedures are legally compliant and aligned with organizational values.

Cross-Functional Collaboration

• Partner with Finance, Operations, and other leaders to align HR initiatives with organizational goals.
• Ensure HR services support operational efficiency and workforce effectiveness.
• Work collaboratively and respectfully with operations and shared services to achieve results.

Administration

• Provide supervisory oversight including performance evaluations, 1:1 meetings, PTO approval, and overall staff development.

Supervisory Responsibilities:

Provides strategic leadership and oversight for all HR functions and personnel across the organization’s network.

Qualifications

Required Education and Experience:

1. Bachelor’s degree required in Human Resources, Business Administration, Healthcare Administration, Human Services, Social Sciences, Organizational Leadership or a related field.
2. Master’s degree preferred (e.g., MBA, MHA, MS in HR/Organizational Development) especially in larger or more complex healthcare networks.
3. Certifications preferred:

• SHRM-CP/SHRM-SCP (Society for Human Resource Management)
• PHR/SPHR (HRCI)

4. 7–10 years of progressive HR leadership experience, with at least 3–5 years in a management or director-level role preferred.

Additional Requirements:

1. N/A

Position Type/Expected Hours of Work

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements.

Hours and schedules may vary depending on Company need and workload.  Employees will be given as much advance notice as possible when such changes occur.

Employment at Citizen Advocates is “at will”.  You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason.  We do not guarantee continued or permanent employment.

Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.