Analyst, Senior, Transit Systems (HASTUS) bei TriMet, OR
TriMet, OR · Portland, Estados Unidos Da América · Onsite
- Senior
- Optionales Büro in Portland
About the Department
A primary role of this position is to function as a central point of contact for HASTUS users, TriMet IT support, and GIRO (the parent company of HASTUS). The individual in this role will develop an awareness of persistent operational issues and serve as a key contributor in the strategic management of daily operations and the ongoing evolution of HASTUS products.
Strengthening the relationship between TriMet and the HASTUS user community will be a core focus, leveraging the full HASTUS suite and maintaining a productive partnership with GIRO. Emphasis will be placed on addressing downstream data needs and resolving operational incidents that involve or require support from GIRO and/or TriMet.
In addition, the role involves shaping HASTUS system strategy by evaluating current business practices and processes and facilitating or initiating redesign efforts when needed. Advocacy for the HASTUS user community and its evolving needs is essential, especially in response to emerging trends that impact the way users interact with the system.
The position will also be responsible for identifying training needs within the user community and coordinating efforts and resources across departments. By doing so, the role supports the development of efficient, productive, and streamlined workflows across HASTUS user groups.
Providing strategic and leadership direction in prioritizing the evolution of the HASTUS suite of products is another key responsibility. This includes leading smaller-scale upgrades directly and serving as the Transit business lead for major upgrade projects, in coordination with a project manager from TriMet's Data Engineering team.
This role requires being onsite four (4) days per week.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements. Safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet and maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
Forbes Magazine recently ranked TriMet as one of the top five places to work in Oregon! TriMet is ranked the number one Oregon-based employer in the state, as well as the top “Transportation and Logistics” employer in the state.Position Duties
- Develop and maintain an awareness of persistent operational issues as a key player in the strategic management of daily operations and the evolution of HASTUS products.
- Function as a central point of contact for TriMet users, TriMet IT support and GIRO.
- Develop and implement strategy for HASTUS systems, looking at existing business practices and process and facilitating or prompting work redesigns where appropriate. Steer the organization towards production and optimal workflow practices within and across HASTUS user groups.
- Build the relationship between TriMet and the HASTUS User Community utilizing the HASTUS suite of products and thereby, GIRO (the software company that licenses HASTUS to TriMet).
- Lead discussion and make final decisions on HASTUS data relationships required for managing the integrity of data representing the transit service network.
- Advocate for and track the needs (including training needs) of the HASTUS user community and its ever-evolving membership. Provide strategic leadership in identifying and prioritizing the evolution of the HASTUS suite of products.
- Lead TriMet in major upgrade projects with the support of an assigned project manager from TriMet's Data Engineering team. Position will also lead smaller scale activities such as software upgrade.
Minimum Qualifications
Two (2) years of experience with transit business practices, which may include bus service planning, scheduling, operations, support systems, and/or service delivery are required.
Two (2) years of demonstrated experience in using HASTUS or comparable transit system software are preferred.
Or any equivalent combination of experience and training.*
The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".
Other Qualifications
Type of Position / Grade / FLSA
Grade 15, Exempt, Non-Union, Full-Time.
Salary Range
Minimum: $93,779.00
Maximum: $140,669.00
Selection Process
Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA StatementAs applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation. Jetzt bewerben
