Medical Assistant, Primary Care - Norwalk (5k Sign on Bonus) na Stamford Health, Inc.

JOB SUMMARY:

The Medical Assistant will assist in the delivery of care in the ambulatory setting under the direct supervision of a licensed nurse or physician.

 MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

• Provide patient care in outpatient physician practice under the direction of the practicing physician, physician assistant, or licensed nurse. 
• Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice.  
• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Counsels patients by transmitting physician's orders.
• Completes records by recording patient examination, treatment, and test results.
• Schedule hospital procedures, surgeries and tests. Precert and obtain test results.
• Handle phone calls and messages for prescriptions, notes, forms, etc.
• Complete disability and insurance forms.
• Maintain clinical flow in all areas of the practice.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs in collaboration with the Office Manager.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
• Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, SHMG’s Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.

QUALIFICATIONS/REQUIREMENTS: 

• High school diploma or equivalent required.
• Certification or Diploma from accredited Medical Assistant school/program required.
• National Certification preferred.
• Heart Saver OR BLS Certification required
• Two years job experience is preferred.
• Demonstrate basic computer skills ( MS Office, Word, Excel)
• Demonstrates strong phone/customer service skills
• Effective communication skills, both verbal and written English proficiency required
• Demonstrate willingness to work in a team environment.
• Demonstrate flexibility due to unexpected changes in workload.