Logistics Coordinator - Track & Trace - NIGHT SHIFT na Imperativelogistics

Company Information

DTH Expeditors, Inc., an Imperative Logistics Group company, is an industry leader in the movement of critical, time definite, expedited air and ground shipments. Built by experience, technology, communications, proven operating standards and procedures and world-class customer service. DTH gets the job done.

JOB SUMMARY 

The role provides direct, on-demand customer service and shipment oversight in the expedited transportation sector. Responsibilities include tracking ground and air freight, coordinating with carriers and drivers, maintaining communication with stakeholders, managing shipment documentation, and supporting dispatch and bid processes in a fast-paced, team-oriented environment. 

ESSENTIAL JOB FUNCTIONS 

• Track all dispatched ground and air freight shipments to ensure timely pickups and deliveries 

• Communicate proactively with drivers via phone, email, and text every 1–2 hours to confirm status and relay updates 

• Coordinate with logistics coordinators to notify customers of shipment delays 

• Confirm load security and collect freight images and documentation at pickup 

• Ensure proof of delivery is submitted, TMS is updated, and paperwork is routed to accounting 

• Set up carriers on satellite tracking applications and confirm tracking is active 

• Manage direct communication with customers, vendors, carriers, and drivers 

• Assist with answering incoming calls, including quoting bids for new shipments 

• Support dispatch by learning how to build jobs and provide backup assistance as needed 

• Handle heavy email and phone correspondence and perform additional duties as assigned 

QUALIFICATIONS AND EDUCATION REQUIREMENTS 

• Experience in expedited transportation required; exceptional entry-level candidates may be considered 

• Strong computer proficiency, including Microsoft Office and Adobe Acrobat 

• Demonstrated success in fast-paced, high-pressure environments 

• Strong critical thinking, multitasking, and problem-solving skills 

• Excellent communication and information retention abilities 

• Willingness to work collaboratively in a team setting and take initiative when needed 

SCHEDULE

​Onsite Monday through Friday 630PM-330AM 

COMPENSATION

$23-$29 per hour, we consider a variety of factors in determining base compensation including but not limited to, experience, education, certifications, internal equity, market data and geography.

PHYSICAL REQUIREMENTS 

The position is in an indoor, office environment that sometimes requires working in the field or at events with customers and sales representatives. It requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.