Digital Transformation Specialist na ALTAONE FEDERAL CREDIT UNION

Description

Role

In support of AltaOne Federal Credit Union's Vision, Mission, Values, and Culture, the Digital Transformation Specialist will play a crucial role in driving the adoption and integration of innovative digital solutions within the organization. This position will focus on monitoring emerging technologies, participating in industry events, and collaborating with various business units to ensure successful implementation and optimization of digital projects. This position will also heavily focus on and be responsible for executing projects.

Major Duties and Responsibilities

Stay up-to-date with the latest trends and developments in the digital and FinTech space. Attend industry events, webinars, and bi-monthly meetings to gather insights and identify opportunities for innovation.

Collaborate closely with the Market Needs and Prioritization Committee to build and manage the project deployment backlog. Ensure alignment with organizational goals and market needs.

Lead the implementation of the credit union’s digital roadmap, including core system upgrades, digital banking platforms, and process automation.

Lead the implementation of digital projects, coordinating with relevant business units to ensure smooth deployment. Handle training, configuration questions, workflow changes, and other aspects of project rollout.

Develop and manage project plans, timelines, budgets, and resource requirements for technology initiatives.

Monitor project milestones, mitigate risks, and adjust plans to meet evolving needs or constraints.

Report regularly to stakeholders and executive leadership on project status, KPIs, and outcomes.

Identify areas for improvement in existing digital processes and recommend solutions to enhance efficiency and effectiveness.

Maintain comprehensive documentation of project activities, progress, and outcomes. Provide regular updates to stakeholders and management.

Mentor and provide guidance to junior team members, fostering a culture of continuous learning and development.

Perform other duties as assigned.

Qualifications

Knowledge and Skills

Experience

Minimum of 3 years experience in digital transformation, project management, lending, back office operations, or related roles.

Education/Certifications/Licenses

Bachelor's degree in Information Technology, Business Administration, or a related field or equivalent experience.

Interpersonal Skills

Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.

Other Skills

Strong understanding of digital technologies and their applications in a business context. Excellent project management skills, with the ability to manage multiple projects simultaneously. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams.

ADA Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.