RN Mgr Neuroscience Med Surg/Telemetry na Community Health Systems

Job Summary

The Manager, MedSurg plans, organizes and manages the daily operations for the department, serving as a role model and leader. As a Manager this position oversees and coordinates patient care provided by the department and assists leadership with patient/customer service, employee engagement, staff development, financial health, business growth and quality and safety outcomes.

Essential Functions

• Responsible for the supervision, coordination and evaluation of nursing care provided on the unit.
• Uses evidenced based practice and performance improvement to guide clinical decision-making.
• Involves all employees to proactively identify risk mitigation and improvement opportunities, resulting in documented improvements in safety and quality practices.
• Analyzes data collection to generate on-going improvements which measurably improve the department and overall hospital patient satisfaction.
• Ensures the roll out of tactical action plans, individual goals and accountability measures that result in successful execution of organizational goals.
• Works with other departments in a collegial manner to communicate effectively and, identify and resolve issues. Participates in planning of new programs.
• Creates a culture that earns employee commitment as measured by retention and employee satisfaction goals, and is in alignment with sound management practices, applicable laws and company values.
• Monitors and evaluates operational and quality performance and assists with performance improvement activities.
• Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified financial objectives.
• Performs patient case reviews and resolves patient issues.
• Develops policies, procedures and practice standards for the nursing department.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or
• Four (4) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 2-4 years of experience in closely related field with Bachelor's degree required
• 2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required and
• ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required