Director - Client Development na JLL

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

The Client Development team within UK Leasing Advisory has a dynamic, unique and inspiring hiring opportunity; the Client Development team are tasked with growing the revenues of the Occupier-side business of JLL UK Leasing Advisory but also within the ethos of OneJLL which focuses on:

(1) Driving deeper client relationships through continual connections, data insights and marketing and research

(2) Bringing all logical and valuable service offers to clients and prospects, tailored for their specific needs irrespective of which business line the services sit within JLL

(3) Own a revenue target of delivery, growing annually. This (revenue growth) is the primary goal of the team and all efforts will be directed specifically at fulfilling this objective

The strategy to achieve the team’s objective is broadly split into two parts:

• Identifying additional ways that JLL can add value to our existing client base within Leasing Advisory – or in other words, leveraging relationships together with internal stakeholders

• Targeting, contacting and creating/growing a pipeline of new business relationships who may value/need our services

Key Responsibilities:

New Business Development

• Identify, prospect, and develop relationships with potential new clients

• Build and maintain a robust pipeline of qualified opportunities

• Lead proposal development and client presentations

• Negotiate contracts and service agreements and internal contracts across JLL group

• Collaborate with sector specialists and service line experts to craft comprehensive solutions

Client Relationship Management & Revenue Growth

• Manage and nurture relationships with new clients

• Identify expansion opportunities within current Leasing Advisory clients

• Develop and execute account growth strategies to increase wallet share and client lifetime value

• Collaborate with sector specialists and service line experts to craft comprehensive solutions

• Attend and network relevant branded and property-related events.

Strategic Planning & Market Intelligence

• Develop annual (individual) business plans with revenue targets and growth strategies

• Monitor market trends and competitive landscape; use all JLL research and thought leadership tools to the widest degree

• Provide market insights to inform service delivery and product development

• Participate in industry events, conferences, and networking opportunities

Internal Collaboration

• Partner with delivery teams to ensure exceptional client service

• Work seamlessly to demonstrate OneJLL behaviour with teammates from Work Dynamics and Integrated Portfolio Services.

• Contribute to knowledge sharing and best practice development

Required Qualifications:

Experience

• 5-10 years of experience in commercial real estate services

• Proven track record of client relationship management and business development

• Experience managing large, complex client accounts (£1M+ in annual revenue preferred)

• Demonstrated success in new client acquisition and revenue growth

Skills & Competencies

• Strong understanding of Corporate Real Estate market dynamics and service offerings for clients

• Excellent communication, presentation, and negotiation skills

• Strategic thinking with ability to identify and pursue growth opportunities

• Relationship-building expertise with C-suite executives and decision makers

• CRM proficiency and data-driven approach to business development

• Self-motivated with strong organizational and time management skills

Education & Certifications

• University degree required; MBA a plus

• Industry certifications; a plus

• Ability to travel as needed

Success Metrics

• Annual revenue growth from existing clients (target: 15-20%)

• New client acquisition and revenue generation

• Client retention and satisfaction scores

• Pipeline development and conversion rates

• Cross-selling success across service lines

Compensation & Benefits

• Competitive base salary commensurate with experience

• Discretionary Bonus

• Comprehensive benefits package

• Professional development opportunities

This role offers the opportunity to make a significant impact on JLL UK Leasing Advisory's growth while working with some of the most prominent organisations in commercial real estate.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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