Construction Manager na BEST ROOFING

Description

Role Overview:

The Construction Manager plays a critical leadership role in the successful execution of commercial roofing projects. This position is responsible for overseeing the day-to-day field operations, ensuring each project is completed safely, on time, within budget, and to the highest standards of quality. The Construction Manager leads a team of Site Supervisors and Crew Leaders while collaborating closely with internal departments, subcontractors, vendors, and clients to maintain operational excellence across all phases of construction.

Core Focus:

Key Responsibilities:

• Manage and monitor all field operations, ensuring full compliance with OSHA, RCCS, and internal safety standards.
• Maintain a strong presence on job sites—visiting each assigned project at least once every 24 hours.
• Provide leadership and mentorship to Site Supervisors and Crew Leaders, fostering skill development and adherence to      company standards.
• Collaborate with Project Managers to support scheduling, budgeting, and billing goals.
• Utilize project management software (FollowUp CRM and Project Tracking Tools) to monitor progress, update tasks, and maintain accurate project records.
• Coordinate with logistics and warehouse teams to ensure timely material deliveries and equipment availability.
• Work with project management team to prepare and deliver client-facing OPM (Online Project Management) reports that are      timely, informative, and professional.
• Participate in weekly logistics scheduling meetings to prioritize job needs and plan resource allocation effectively.
• Lead and participate in quarterly team huddles to recognize team achievements and promote job completion celebrations.
• Conduct performance reviews and support employee development in coordination with the Senior Construction Manager.
• Ensure project documentation is organized and accessible through platforms such as Company Cam and other digital filing systems.
• Support close-out processes including warranty registration, final inspections, and client satisfaction activities.

How We Measure Success:

• Project Execution Excellence: Ensure all assigned projects are completed in full compliance with safety, quality, and productivity standards, exceeding both client expectations and internal benchmarks. -KPI: Consistent achievement of safety and quality metrics, with projects      consistently exceeding or meeting industry-standard Job Site Analysis (JSA) inspection scores (minimum 90% success rate).
• Timely Project Completion: Drive the completion of projects within established timelines, managing all phases of the construction process to deliver on schedule. -KPI: On-time delivery of projects, with a focus on maintaining a high percentage of projects completed within the proposed schedule.
• Financial Stewardship: Manage project budgets, resources, and costs to ensure profitability while maintaining high levels of customer satisfaction. -KPI: Achievement of project budget targets, with a focus on minimizing cost overruns and maintaining a DSO (Days Sales Outstanding) rate below company objectives.
• Team Leadership and Development: Foster a positive, high-performance team culture, ensuring effective development, coaching, and mentoring of site supervisors and crew leaders. -KPI: Successful completion of performance reviews, with clear documentation of professional growth and skill development for site supervisors and crew leaders. 
• Client Satisfaction and Relationship Management: Ensure that all clients have a positive experience during their project by maintaining strong communication, managing expectations, and addressing concerns promptly. -KPI: High client satisfaction scores, evidenced by consistent positive feedback and repeat business. Resolution of client issues within defined timelines.
• Operational and Regulatory Compliance: Ensure all projects meet or exceed OSHA, RCCS, and other regulatory standards. -KPI: 100% compliance with OSHA and RCCS regulations, with no documented violations during project execution.
• Process Improvement: Continuously improve processes and practices to increase efficiency and reduce project costs, contributing to company-wide strategic goals. -KPI: Identification and implementation of at least one process improvement per quarter, leading to measurable efficiency gains or cost savings.

Skills & Experience:

• 4–6 years of progressive experience in commercial construction, preferably roofing.
• Minimum of 3 years in a leadership or supervisory role.
• Bachelor’s degree in construction management, Engineering, or equivalent experience with industry certifications.
• Proficient in Microsoft Office Suite and construction project management tools (e.g., CRM, Company Cam).
• Strong communication, coaching, and conflict      resolution skills.
• Ability to interpret and manage construction budgets, schedules, and work plans.
• Capable of making sound decisions under pressure and adapting to changing field conditions.
• Demonstrated success leading high-performing teams and fostering a culture of accountability and collaboration.