Plant Sales Manager na Crenlo Engineered Cabs

SUMMARY:

This position is responsible for managing and coordinating sales activity to ensure customer satisfaction and quality growth of Crenlo Engineered Cabs.  In this role, you will lead cross functional efforts to unify the customer experience.  You will be the main point of contact at plant level, knowing and managing the customer forecast & budget and acting as a commercial partner to the plant. You will answer customer queries, look for margin improvement opportunities, and look to identify new business opportunities among existing customers.

A successful Plant Sales Manager should work with the plant and the customer to maintain excellent visibility on forecast and budget, build and maintain long lasting relationships with the customer, help lead and solve customer-plant issues, and look for opportunities to improve profitability.  

KEY RESPONSIBILITIES:

• Develops and maintains personal relationships with customer accounts.
• Provides sales team with detailed information on any customer issues and opportunities.
• Reviews and provides all necessary reports and information sent to management on forecasting/budget, new product development, account margins, and cost reduction programs.
• Manages and coordinates customer accounts sales activity.
• Monitors quote creation, performance, and maintenance. Reviews actual predicted cost and standard. Quotes rates to actual demand.
• Reviews and monitors strategic planning, quality control, engineering, tooling, weight variance issues, and status of new projects.
• Provides input into the demand forecast process; SIOP’s. Populating current customer forecast spreadsheets.
• Coordinates and oversees customer accounts visits, plant tours, and scheduled meetings.
• Coordinates with plants MPL (CSRs)/Plant Management. Understands plant issues that may affect customer. 
• Reviews and revises customer accounts pricing, as necessary.
• Maintains or supervises the maintenance of all-necessary records, files, and reports.
• Manages contract review and maintenance by communicating performance throughout the process: 
  • Contracts and LOI 
  • Contract addition of Pace requirements 
  • Quarterly review 
  • Communicating to plants, pricing 
  • Liaising with legal counsel 
  • Monitoring dates, targets, cost downs etc. to a schedule 
• Participates actively in New Product Introduction (NPI) process; assists and coordinates set up.  
• Monitors performance of terms, tooling, and order payment 
• Reviews corrective actions to the customer scorecard report working with both Operations and Quality Departments.

KEY SKILLS AND COMPETENCIES:

• Must possess excellent communication skills – Listening, Reading Comprehension, Speaking and Writing.
• Cognition – Analysis/Reasoning, Creative & Innovative Thinking, Decision Making & Judgement, and Problem Solving.
• Personal Effectiveness – Accountability & Dependability, Adaptability & Flexibility, Customer Focus, Development & Continual Learning, Ethics & Integrity, Results Focus & Initiative, Safety Focus, Self-Management, Stress Tolerance, and Tact.
• Interaction with Others – Influencing Others, Relationship Building, Teamwork and Valuing Diversity
• Occupational – Advocating Causes, Enforcing Laws, Rules & Regulations, Facilitating Groups, Interviewing Others, Providing Consultation, and Presenting Information.
• Management Qualities – Business Alignment, Coaching and Mentoring, Leadership, Fiscal Accountability, Organizational & Political Savvy, Planning & Organizing, Staff Management and Strategic Vision.
• Ability to interact with all levels of the organization, from production associates to senior leaders.
• Ability to function as a team player and be comfortable leading without authority.
• Ability to build credibility and trust.
• Ability to influence leaders and change their paradigms.
• Must be proficient with the use of the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

WORKING CONDITIONS/OTHER:

• Work Hours/Status:  Regular Full Time, 40+ hours/week
• Travel Requirements: Up to 50% travel required.
• Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.

This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job which are subject to change at any time.  An individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Crenlo is a global leader in cab manufacturing in the agriculture, construction, military, rail, forestry, mining, utility, and specialty truck markets. We have a proud history and a bright future in a great market with incredibly talented employees and amazing customers.

Crenlo offers a comprehensive and competitive total compensation package. Benefits include medical, dental, vision, and disability insurance, paid time off, 401k retirement savings and tuition reimbursement.

Crenlo is dedicated to the belief that people are our most important asset. Employee development, the opportunity to grow and continuing to evolve both as an employee and as a company are instrumental to our success. We encourage employees to inquire about open positions and apply to those that help further their career goals. Crenlo Engineered Cabs is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability, or veteran’s status.