- Junior
Case Manager
Job Description
Our case managers play a vital role in the satisfaction of our clients, guiding them through the insurance process, listening to them, and addressing their needs. They demonstrate knowledge and compassion and thrive in a fast-paced environment, helping clients protect their families.
Why Zander?
Right now, most of us are looking for stability – and that’s just what you get at Zander. We’re a family-and-employee-owned agency that has been in business for nearly 100 years, hold the 20-year endorsement of Dave Ramsey, and are a debt-free company. Even as so many employers have been faced with the heart-wrenching reality of having to lay off employees, cut benefits, and lower pay, we’re proud to say that (thanks to our excellent team) we continue to grow.
What we have to offer:
Health and dental insurance paid 100% by Zander
Meaningful work protecting families
Work from the comfort of your home
Employee Stock Ownership Plan after one year
Industry-leading compensation including base salary plus bonuses
5% dollar-for-dollar matching on your 401(k)
Generous paid time off
Growth and leadership opportunities – we promote from within
Your role in protecting families will include:
Answering incoming calls
Making outbound follow-up calls
Working as the guide through the insurance process
Meeting weekly metrics
Who you are:
With unemployment steadily rising, we want you to know that we welcome candidates from all backgrounds, including the service, tourism, and hospitality industries. If you’re passionate and hard-working, we’ll help you grow as a professional so that you excel here at Zander.
You have a great attitude and the heart of a teacher
You thrive in a fast-paced environment
You are reliable, adaptable, and compassionate
You have basic knowledge of Microsoft Office programs
You have a typing speed of at least 40wpm
You have inbound and outbound call experience and can handle high call volume
You have the ability to work from home
