- Professional
- Escritório em Roanoke Rapids
Operations Manager responsibilities include but are not limited to:
- Supervising, and overseeing the daily activities for all areas to include sales, warehouse, delivery, general office, etc.
- Processing employee concerns and problems
- Directing work, counseling, disciplining, and completing employee performance appraisals.
- Promoting superior customer service by ensuring associates are greeting and assisting customers and always taking that extra step.
- Responding to customer inquiries and complaints in a professional and timely manner.
- Monitoring associate sales activities and productivity.
- Acknowledging and communicating performance to associates;
- Motivates and trains associates to achieve their full potential and sales goals.
- Performing operational duties that drive sales through product knowledge, store cleanliness, and other related duties.
- Maintaining inventory levels per guidelines.
- Actively sharing strategic ideas that support the company vision and growth plans.
- Ensures new and current employees are trained in effective retail selling, merchandising, and customer relation techniques.
Employee Benefits:
- Employee Stock Ownership Plan (ESOP)
- 401K Plan with Employer Matching Funds
- Group Medical, Dental, and Life Insurance
- Annual Paid Vacation
- Paid Sick Leave
- Additional Voluntary Insurance Programs Available
- Paid Holidays, including the Employee's Birthday
- Employee Purchase Discounts
- ** Benefit offerings for positions other than Full-Time may vary
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