- Professional
- Escritório em Towson
Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
The Office Manager (OM) oversees the Housing & Residence Life (HRL) Central Office frontline operations, serving as the first point of contact for students, families, staff, and campus partners via in-person visits, phone calls, and email. The OM supervises 8-10 Office Assistant (OA) staff, ensuring high-quality, solution-focused customer service, effective training, and consistent coverage throughout the year. The OM also manages office organization, supply and breakroom operations, supports various HRL processes, and provides administrative support to HRL executive leaders.
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style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;white-space:pre-wrap;%22 paraid=%22873029725%22 paraeid=%22{7b022239-5f12-497d-8b45-6f8258ca2a66}{142}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW197824730 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EManage OA staff to serve as the primary points of contact for visitor, phone, and email inquiries.%3C/span%3E%3Cspan class=%22EOP SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv class=%22ListContainerWrapper SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma, Tahoma_MSFontService, sans-serif;font-size:10.6667px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cul%3E%3Cli%3E%3Cp class=%22Paragraph SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;white-space:pre-wrap;%22 paraid=%221230459516%22 paraeid=%22{7b022239-5f12-497d-8b45-6f8258ca2a66}{162}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW197824730 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EApply High Impact Practices (HIPs) to enhance OA training, supervision, and customer service development.%3C/span%3E%3Cspan class=%22EOP SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv class=%22ListContainerWrapper SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma, Tahoma_MSFontService, sans-serif;font-size:10.6667px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cul%3E%3Cli%3E%3Cp class=%22Paragraph SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;white-space:pre-wrap;%22 paraid=%221551875378%22 paraeid=%22{7b022239-5f12-497d-8b45-6f8258ca2a66}{168}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW197824730 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EDevelop and manage OA schedules to provide consistent central office coverage.%3C/span%3E%3Cspan class=%22EOP SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv class=%22ListContainerWrapper SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma, Tahoma_MSFontService, sans-serif;font-size:10.6667px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cul%3E%3Cli%3E%3Cp class=%22Paragraph SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;white-space:pre-wrap;%22 paraid=%221742322328%22 paraeid=%22{7b022239-5f12-497d-8b45-6f8258ca2a66}{174}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW197824730 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EPlan and implement semesterly OA training sessions, ensuring staff have the tools, knowledge, and confidence to serve the HRL community.%3C/span%3E%3Cspan class=%22EOP SCXW197824730 BCX0%22 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style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;white-space:pre-wrap;%22 paraid=%221386844134%22 paraeid=%22{7b022239-5f12-497d-8b45-6f8258ca2a66}{180}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW197824730 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EDelegate tasks effectively and communicate timely updates to OA staff and liaise %3C/span%3E%3Cspan class=%22TextRun SCXW197824730 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed%22 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and support.%3C/span%3E%3Cspan class=%22EOP SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv class=%22ListContainerWrapper SCXW197824730 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma, Tahoma_MSFontService, sans-serif;font-size:10.6667px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cul%3E%3Cli%3E%3Cp 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NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EProvide meeting support by coordinating agendas, presentations, handouts, room reservations, and setup needs, %3C/span%3E%3Cspan class=%22TextRun SCXW24870286 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-image:url(%26quot;data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=%26quot;);background-position:0px 100%;background-repeat:repeat-x;border-bottom:1px solid transparent;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3Eand taking%3C/span%3E%3Cspan class=%22TextRun SCXW24870286 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3E meeting minutes when requested.%3C/span%3E%3Cspan class=%22EOP SCXW24870286 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:14.0292px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cdiv class=%22ListContainerWrapper SCXW24870286 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 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