Communications Assistant - Part time na City Of Charleston

Position Title:

Communications Assistant (Part-Time)

Department:

Constituent Services

FLSA Status:

Non-Exempt (Overtime Eligible)

Work Hours

The general work hours for this part-time position will average 15-20 hours per week and may be scheduled flexibly in coordination with the supervisor. Standard office hours are 9:00 a.m. - 5:00 p.m., Monday through Friday; however, this position may occasionally require additional hours-including evenings, weekends, or holidays-to support events or time-sensitive projects.

Work Location

This position will primarily work remotely, with required in-person attendance at City Hall (501 Virginia Street East) for meetings, project coordination, or events approximately once per week, or as otherwise scheduled by the supervisor.

Primary Purpose

The Constituent Services Team promotes responsive, professional, and consistent engagement with the public. The Communications Assistant supports this mission through written communications, digital content management, and customer service.

General Description

This job description provides a general summary of duties and responsibilities for the position and is not intended to be all-inclusive. Duties may change or expand as assigned or required by the City of Charleston. This document does not constitute a contract for employment or a guarantee of continued employment.

Essential Duties and Responsibilities

(Percentages represent estimated time allocation; duties are not all-inclusive.)

Other Duties

1. Support City-hosted events, outreach efforts, and public engagement activities.
2. Assist with special or time-sensitive projects as assigned.
3. Maintain confidentiality and discretion when handling sensitive information.
4. Perform other related duties as assigned.

Minimum Experience and Qualifications

Education

• High School Diploma or GED required.
• Associate's degree or certificate in communications, public relations, business administration, or a related field preferred.
• Equivalent work experience may be considered in lieu of formal education.

Experience

• Minimum of one (1) year of experience in communications, marketing, administrative support, or customer service.
• Experience drafting or editing written content such as web copy, newsletters, or press releases preferred.
• Familiarity with content management systems (CMS) (e.g., WordPress, Drupal) preferred.
• Experience using social media platforms (Facebook, Instagram, X/Twitter) for professional purposes.
• Understanding of communication principles, attention to accuracy and tone.
• Experience in government, nonprofit, or community-focused organizations is helpful.

Licenses/Certifications

• None required.

Knowledge, Skills, and Abilities

1. Strong written and verbal communication skills with attention to detail and tone.
2. Excellent organizational skills and ability to manage multiple tasks and meet deadlines.
3. Ability to learn and adapt to new software tools, including CMS and CRM systems.
4. Dependable, self-motivated, and capable of working independently in a remote environment.
5. Professional demeanor, discretion, and strong customer service orientation.
6. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, SharePoint).

Additional Qualifications

1. Must provide documentation verifying legal authorization to work in the United States.
2. Proficiency in English-reading, writing, and speaking-to communicate effectively and understand policies and safety instructions.
3. Ability to comply with City and departmental policies, procedures, and expectations.

Core Competencies

The City of Charleston seeks employees who demonstrate the following competencies aligned with the City's mission and vision:

• Accountability: Takes responsibility for actions and outcomes.
• Adaptability: Responds positively to change and challenges.
• Communication: Speaks and writes clearly, concisely, and respectfully.
• Initiative: Takes proactive action to complete work or resolve issues.
• Judgment & Decision-Making: Evaluates information and makes sound, factual decisions.
• Customer Service: Provides courteous, responsive, and effective assistance.
• Professional Development: Seeks to continuously improve skills and knowledge.
• Teamwork & Cooperation: Collaborates to achieve departmental and City goals.
• Leadership: Guides group efforts, anticipates challenges, and adapts as needed.
• Performance Management: Sets clear expectations and monitors results.

Equal Employment Opportunity

The City of Charleston provides equal employment opportunities to all employees and applicants without regard to sex, race, color, age, national origin, ancestry, religion, disability, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy, veteran status, or any other status protected by applicable law.

Employment Statement

Employment with the City of Charleston is at will and may be terminated by the employee or the City at any time, with or without cause or notice.