Business System Analyst na Novant Health

Be part of something remarkable.
At Novant Health, we’re driven by a single purpose: to deliver a Remarkable Experience for our patients and families when they need it most. Behind every clinician and every moment of care, there’s a dedicated team ensuring our systems and supplies run seamlessly. Join our team and help make that possible.

Hybrid | Some On-Site & Travel Required | Intermediate Level

What You’ll Do

• Bridge the gap between Supply Chain Operations and IT, translating business needs into smart, efficient system solutions.

• Support and enhance Infor Supply Chain systems and related software used across our health system.

• Lead and assist with projects to implement new functionality and process improvements.

• Troubleshoot, maintain, and support existing systems—helping end users solve problems quickly.

• Develop and deliver training and resources to empower system users.

• Collaborate with the Novant Health IT team, Supply Chain leadership, and other business partners to improve efficiency and accuracy in daily operations.

• Work with Epic and other integrated systems that support supply chain workflows.

• Identify and recommend process and technology improvements to strengthen performance and patient support.

What We’re Looking For

• A self-starter who takes initiative and learns quickly.

• Strong analytical, problem-solving, and critical-thinking skills.

• Excellent communicator who can collaborate with diverse teams across all levels of the organization.

• Comfortable managing multiple projects and priorities in a fast-paced healthcare environment.

• Passionate about using technology to improve the patient and family experience.

Qualifications

• Education: High School Diploma required; bachelor’s degree preferred.

• Experience: Previous experience supporting or implementing business systems, ideally in healthcare supply chain or a related area highly preferred

• Skills: Knowledge of Infor or other ERP systems is highly valuable. Ability to analyze workflows, design solutions, and support end users. Efficient in Microsoft.

• Other: Hybrid role with some on-site work and travel to Novant Health markets as needed.

Why Join Us

When you join Novant Health, you become part of a team that supports patients and families when they need us most. As a Business Systems Analyst, your work ensures that clinicians have the right tools and supplies to deliver safe, high-quality care every time. Together, we make healthcare better—one system, one process, one remarkable experience at a time.