Enterprise Applications Systems Administrator na Saint Michael's College, Inc.

The Information Technology Department at Saint Michael's College invites applications for the Enterprise Applications Systems Administrator. The College is seeking a qualified and experienced individual to support the stability, security, and optimal performance of its administrative applications and underlying infrastructure. This position is responsible for assisting with the installation, maintenance, and improvement of enterprise software, provides user support, and helps coordinate integrations between systems.  The Administrator works closely with IT colleagues and campus departments to learn, document, and enhance key technology tools that serve the college community. 

Responsibilities include, but are not limited to:  

• Assist with the installation, configuration, and maintenance of administrative software applications.
• Learn to support and manage enterprise systems (such as the student information system, reporting tools, and related integrations).
• Respond to user requests through the helpdesk system, phone, or email, providing timely and courteous assistance.
• Troubleshoot application issues and work with IT staff or vendors to resolve them.
• Help apply software updates, test new versions, and document changes.
• Create and maintain clear documentation for system processes, configurations, and end-user instructions.
• Collaborate with campus offices to understand workflows and identify opportunities for software improvements.
• Participate in cross-functional IT projects and learn how applications support institutional operations.
• Contribute to a positive, service-oriented culture within IT and across the college.
• Assist in training end users and developing simple guides or tutorials.
• Support data integrations and reporting processes under the guidance of senior staff.
• Help refine and document departmental standards and procedures.

The salary range for this position is $60,000 - $65,000. For the full job description, click here. 

We recognize that people assess their skills and experience differently. Studies have shown that some candidates may hesitate to apply for a position unless they feel they meet every qualification listed. However, many of the skills and responsibilities in this role can be developed on the job. If you believe you could bring value to our students and community and meet most of what we’re looking for, we encourage you to apply.

We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities.  
 
Qualifications:  

Required: 

• Bachelor’s degree or equivalent combination of education and experience
• 2-3 years’ experience in applications administration or platform support
• Experience with application administration
• Strong problem-solving and troubleshooting skills.
• Willingness and ability to learn new technologies and software platforms.
• Excellent customer service and communication skills with a collaborative, team-focused attitude.
• Good organizational skills and attention to detail in documentation.
• Proficiency with Microsoft Office/Microsoft 365 tools.

Preferred: 

• Familiarity with enterprise or administrative systems (e.g., Colleague, CRM, or reporting platforms).
• Basic SQL or scripting experience.
• Understanding of integrations or APIs.
• Awareness of IT security and data privacy practices.
• Experience working in a college or other service-oriented environment.

An offer of employment will be contingent upon the successful completion of credit and background checks. 

Application Instructions: 

Please be prepared to attach the following documents after clicking on Apply Now button: 

• Resume 
• A cover letter that includes a statement articulating your applicable IT experience and how you will contribute to the values and missions of Saint Michael's College.

Review of applications will start on October 24, 2025. The position will remain open until it is filled. 

For a complete job description, benefits information, and to apply online, please visit: Saint Michael's College Careers.