Account Manager na Walker-Miller Energy

Company Overview:

Walker-Miller Energy Services is a 25-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency.  We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.   

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Position Summary:

We provide our utility clients with various energy-saving solutions from individual customers and construction contractors to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them meet their energy-saving goals.

The Account Manager is primarily responsible for promoting the energy efficiency program to customers and trade allies within their assigned territory. The selected candidate will be responsible for creating and managing a pipeline of existing energy efficiency projects and recruiting new participants into the program.

Essential Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Embrace and operate within the core values
• Work with business and building owners, developers, architects, and engineers.
• Provide assistance and guidance on energy-efficient technologies and projects to companies participating in utility-sponsored programs.
• Developing and implementing sales strategies, preparing, and conducting presentations on program details to various trade allies, customers, and utility staff via webinar or a live audience.
• Ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction.
• Ensure projects in the assigned territory are up to date in the program tracking system by communicating with customers and contractors on project status and expected completion dates.
• Prepare weekly activity reports and track progress toward program goals. Complete and maintain all required paperwork, records, reports and documents etc.
• Making outbound calls to new and existing customers to identify new projects and meet assigned energy-saving targets
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
• Enter data into spreadsheets and databases to determine energy savings and manage current projects which may also include collaborating with Energy Engineers as required
• Maintain a professional appearance appropriate for a representative of our organization and the utility
• Build quick rapport with customers. Quickly initiate conversations with customers on-site regarding energy usage at the facility

Minimum Qualifications: 

• 2+ years of experience managing accounts successfully at energy efficiency programs, with expertise in commercial, industrial, or government.
• 2+ years of experience with various customer facilities, energy systems, and energy-efficient or renewable technologies.
• Economic analysis and familiarity with energy efficiency program implementation.
• Experience managing energy efficiency accounts successfully.
• Solid organizational skills including attention to detail and multi-tasking skills
• Must be able to work under tight deadlines
• Excellent client-facing communication skills
• Previous customer service experience.
• Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.
• Must be able to handle a wide variety of work and work in fast-paced environment.
• Ability to maintain and manage daily work schedule.
• Strong data entry skills in entering information in tracking systems/databases.
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
• Ability to analyze and interpret data and solve practical problems.

Desired Qualifications:

• Bachelor's degree, desired.

Licenses & Certifications

• Valid driver’s license.

Travel Requirements

• Ability to travel up to 75% locally.

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• The employee is frequently required to stand, walk, kneel, crouch, and/or crawl
• Noise level is typically moderate
• May occasionally be exposed to wet and/or humid conditions; extreme cold; extreme heat; and vibration. In these circumstances, the employee will be required to comply with the prevailing safety training in place according to the individual customer requirements
• Personal protective equipment including a hard hat, safety glasses and proper footwear must be worn when required by the job site.

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker-Miller Energy Services is an Equal Opportunity Employer.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)