Weekend & Evening Library Assistants na Barnet Council
Barnet Council · Colindale, Reino Unido · Onsite
- Junior
- Escritório em Colindale
This position is for Weekend and Evening Library Assistants, working across various Barnet Libraries on Saturdays for a total of 7 hours per week. The vacancies are currently in Colindale, Edgware, Osidge and East Finchley Libraries.
- To welcome all library customers and identify their individual needs, to provide a quality service and to enable customers to make full use of the facilities available.
- To help produce resources and guidance for customers in volunteer supported and technology enabled opening hours.
- To interact with customers throughout their visit and assist them with the use of self-service equipment and other services and systems.
- To provide an efficient library and information service in the library where you are based under the direction of the Library Customer Services Manager/Assistant Library Customer Services Manager, ensuring that agreed standards of service are met.
- To deliver library events and activities as directed
- A good standard of education, equivalent to GCSE grades
- Good standard of numeracy and literacy skills
- Good standard of IT literacy.
- Ability to provide information and advice to customers on a range of issues.
- Ability to support colleagues in the delivery of library services to customers.
- Ability to deal with a range of issues in a polite and sensitive manner.
- Ability to provide workable solutions on a range of issues.
- Ability to organise and prioritise own workload to meet deadlines
- Ability and willingness to support senior officers in the delivery of services to customers
- Ability to deliver activities in the library.
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance