Sr. Manager, NA Sales OperationsThis position reports into the North America Sales Operations Director and will lead a team of Sales Operations Managers and Specialists supporting the Commercial (REL) and Specialty Sales Organizations. This is a highly visible role supporting the North America Leadership team. The ideal candidate will have experience building high performance teams, presenting recommendations to the executive level, coordinating activities of others, improving processes, and analyzing datasets to support recommendations. The right candidate for this role will contribute significantly to the success of the North America business.RESPONSIBILITIESBuild, manage, and mentor a high performing teamStrategic and tactical planning to align resources to high priority areas and deliver business critical outputs on scheduleLead creation and maintenance of consistent, timely, and accurate cadence and BMS materials for the leadership teamManage sales coverage alignment, territory management, and account move processesProvide data and analytics input to the semi-annual quota processAnalyze and understand trends in key metrics, to provide business insights and recommend corrective actionsInterface with teams on topics of order load, quota analysis, quota deployment, tracks, pipeline, quarterly revenue commitments, etc.Lead cross-functional efforts to improve reporting tools and data availability for NA stakeholdersInfluence and advise management on critical and strategic decisions & business issuesOwn and manage additional business improvement initiatives and projects on an ongoing and an ad-hoc basisRequired Skills:Bachelor's Degree in a relevant discipline or business-related area required3+ years experience building and leading high performance teams 12+ years Sales Operations experience providing analytical reporting and business insightPreferred Skills:Strong business understanding and demonstrated Financial AcumenBackground in developing / optimizing business management systems, processes, and toolsDetail-oriented with excellent project management, organizational, and analytical skillsDemonstrated ability to partner and build relationships with peers, senior management and other functional groupsAbility to multi-task in a rapidly changing work environment, balancing multiple projects / initiativesSuperior communication skills (English) - oral and written with refined presentation abilityAbility to explain critical concepts and ideas in a clear and concise manner to leadership, team members, and peersAnalytical thinking, ability to solve problems and think outside the boxSelf-motivated with drive, enthusiasm, and commitment; able to work proactively and autonomouslySuperior skills with Microsoft Excel and PowerPoint requiredExperience with Dynamics, Qlik, SQL, and/or PowerBI preferred
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