- Professional
- Escritório em Parma
Think of a Lead Dispensary Agent as a sort of Shift Lead. On top of helping our patients and customers, they also support our Dispensary Agents on the floor with any questions and POS troubleshooting.
The daily grind:
- Provide a positive experience for both patient and customer.
- Help Managers with inventory, system support, and open/close duties.
- Act as a mentor to Dispensary Agents and answer any questions they may have.
- Lead by example, providing outstanding customer service and product education.
- Assist in supervising daily dispensary operations, ensuring efficiency and compliance.
- Support and mentor dispensary agents, helping with training and performance development.
- Maintain up-to-date knowledge of cannabis products, regulations, and industry trends.
- Oversee transactions, cash handling, and point-of-sale (POS) operations.
- Ensure compliance with all local and state cannabis laws and dispensary policies.
- Assist with inventory management, product restocking, and accurate record-keeping.
- Address customer inquiries, resolve issues, and create a positive shopping experience.
- Maintain a clean, organized, and professional dispensary environment.
- Collaborate with management to implement process improvements and enhance operations.
You'd be a great fit if:
- High School Diploma or equivalent.
- 1-2 years of retail or hospitality (customer-facing) experience.
- Must be 21 years of age and able to register as a cannabis agent with the state.
- Capable of lifting up to 30 pounds unassisted, stand and walk in excess of 5+ hours per day.
- Ability to squat, kneel, bend over, and reach with little or no assistance.
- Comfortable working in a demanding high-volume, fast-paced retail environment.
- Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Benefits:
- Health, Dental, and Vision Insurance
- Paid Time Off
- Paid Holidays
- Company Discount
